Customer Testimonials
Tony, who’s sold me my bike knew everything I needed to know about the bike.
Very much appreciated.
Very helpful. Very knowledgeable. I'm.reaply happy with my new bike.
very good service!!
The service & attention was great!!
The Best
Your bike maintenance manager was excellent
The guy that worked with me was very nice - he did a review of my bike right there and finished repairing a few things immediately. The cost was reasonable too.
I was sold what I needed at a fair price
Fix my flat quickly!
Regan was great!
Always friendly, always helpful!
Staff is knowledgeable, attentive and accommodating. Top notch.
Service was prompt and efficient.
The service is always fantastic. If you have a problem that needs to be fixed the bike techs will work you in right away. If parts are required they will check with local stores and have your bike up and running ASAP.
Service and staff were excellent! I dropped my bike off for Level 3 service to have everything adjusted, cleaned, repair a bent rim and new tire tube. It was done five hours later and is like a new bike.
Pete was wonderful. Very knowledgeable & helpful.
First, the Trek bike is just so nice to ride, we both love them, very high quality. The service is outstanding, all technicians are very knowledgeable about the product and very nice customers.
It was a great experience and a nice bike
Great Customer service..
The Tech was very efficient and friendly. He helped fixed my tire and chain.
They are very good at what they do. They have always done a great job on my bicycle. always very friendly and helpful..
Service is terrific.
Awesome product and outstanding service
Very friendly and accommodating.
Friendly
Speed of service, friendly people, honest expert advice and repairs!
Quick service and friendly staff.
Clean and nice showroom layout. Staff is very helpful and not pushy
Have had squeaky, chattery brakes on a COVID FX 4 since I purchased it in 2022. Multiple repair attempts at a different Trek store did not result in a permanent fix. John Ortiz took time out of his busy schedule and repaired or replaced appropriate parts as needed. Granted, my test ride of 5 miles was only a start but it was a quiet one. The pressure is on John!
the salesman, Mike, was extremely knowledgeable and able to help me find the best bike and accessories for my needs! Stellar experience!