Customer Testimonials
I purchased a multi-year warranty on an ebike that includes free annual tune ups. I scheduled mine to be done while I waited. They took me right away, tuned up my bike, and made it look and feel like new again. Both the mechanic and sales person in the store were terrific.
My service was done very quickly and right on the spot
staff was friendly and the service was great
The staff know their bikes, and take the time to explain everything.
We bought my partner's bike there a few years ago, and still bring both to the Trek store for tune ups, even though my older bike is not a Trek brand.
Regan gave my bike a great tune up this week.
Great service quick an easy. Very helpful
You’ve been very helpful each time I’ve been there
How friendly and helpful they are with fixing what needs to be fixed and not trying to oversell you!
Quality bikes and I have always received excellent service.
I have visited three times, and Corey and Billie have been a great resource! Without them, I don't think I would have continued to bicycle which is now my favorite hobby. It's great to know that I can talk to them and get help.
Friendly and fast service.
Excellent service quick in and out repair
Trek at Coconut Point in Bonita Springs is great !
Friendly and knowledgeable staff.
They fixed my flat tire while I waited. Lifetime flat repair is fabulous.
Love my Trek bike.
They know what they are doing.
Your service staff is EXCELLENT! They take such good care of my bike and really make every effort to do the work in the shortest time possible. Special thanks to Carlos & David. They're the best!
Fast, friendly, great service
I love the tire service program! Best investment we ever made...especially now that I no longer have a handiman in the household! The tire was repaired quickly while I waited. I couldn't have asked for anything better. Thanks to the Trek program and to the repair person!
Always great service
Ralph was very knowledgeable and great to work with,because of him I will recommend your store to all needing your services.
Quality bikes
Knowledgable staff
Helpful staff
Excellent customer service
Kind, professional staff who are very knowledgeable.
Timely service and expertise
First class professional service
Easy to use and very prompt. Thanks Guys
Very friendly and helpful, the only place to go for bikes or repairs
The experience was pretty great. Well knowledgeable crew members. Friendly and extremely helpful and patient.
Quality products and knowledgeable staff
Tony was very informative.
We have an older bicycle that had a flat tire and we took it over to the trek store and they were so kind to get it out of the car and fix it on the spot. The tire became flat as soon as we got home so back to the store we went with the bicycle and again they took it out of the car and fixed it on the spot. They could not have been nicer and they have a huge selection of beautiful bicycles there.
I highly recommend the store.