Customer Testimonials
The team at the Pompano store is amazing! They made sure that the bike that my daughter wanted was ready for pickup overnight. They were very friendly and helpful with their recommendations and advice on accessories. Highly recommended!!
Very helpful and very professional
Great customer service and advice. Products are high quality. Wide selection.
Quality products and excellent repair/maintenance service. Friendly and helpful staff, very knowledgeable.
Staff was extremely welcoming and helpful. I was able to successfully replace valve stem and get bike on the road.
Fast fix
Professional, prompt, friendly, a totally excellent service. Well done please keep it up. Thank you.
Fast service. Friendly employees.
Good maintenance and service
Service is fantastic. Guys will work hard to diagnose any problems and fix them quickly.
Excellent customer service
Alex was great…took his time explaining the available options and when we decided on a bike he walked through all features and answered all my questions
We have always had a good experience at this Trek store. Recently, we were greeted at the door and given quick service on our small purchase. We will be back.
I ordered my bike from another state and they were very accommodating. They plan to have my bike put together for my arrival. The payment process was seamless and I received my hard copy of my receipt and my email receipt as well! I can’t wait to get my bike next week.
A friend of mine
Solid product line up coupled with knowledgable, friendly, helpful team members.
Got everything back together and on the bike... have ridden about 50 miles since getting the wheel together.
A little disappointed I was told it would be $120 - $125, and it turned out to be twice that... but it is what it is and I am back on the road. Thanks
Great service. Knowledgeable staff
very professional and got the job done quickly
speed and knowledge.
The sales person was excellent answer. All my question was not in hurry and help me pick out the right bikes for my size. I would shop there again.
They do an excellent job maintaining my 10 years plus old tri bike . Very accommodating and skilled .
Great customer service!
Great customer service which you do not usually get in today’s market.
Great folks !! Great service !!
Kristen was great
Staff is friendly and works hard to make sure the customer is happy. Steve has done a great job over the years whether I am riding a Trek or a Fuji or whatever.
Knowledgeable and good service
the staff was really polite and helpful. i will definitely return to purchase bicycle equipment at this store.
the employees at the coconut point mall trek store could definitely learn about being polite and friendly from these employees. i will not return to the coconut point mall trek store anytime soon, they were rude and not friendly at all when asking about a new bike just a few days ago.
Your service department is second to none…..very pleasant and professional…..great guys.