based on 2631 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Got my wife's race bike in right away and knocked out a quick tune-up.
The staff is super friendly and helpful ! We have several bike stores much closer to our home in Elmhurst, but your service is so excellent, we won’t go anywhere else
Get service and knowledge of helping pick the perfect bike
Friendly technician
Love my trek and the service dept is great.
Quick and friendly
Very friendly service. Good selection of helmets.
I'd prefer an email or text after dropping off my bike for repairs. It stresses me out a little just leaving it without any communication for a week.
Helpful and quick. And in.stock .
All good service
Better prices ,coupons
Personal service and professional work. I drive past may cycle shops to this store..
I am happy with the high quality, efficient service I received when purchasing our new bike rack for the car.
Alvin diagnosed the problem with my bottom bracket and fixed it for $30. Great value, timely service and helpful employees! Awesome
The employees were wonderful and knowledgeable and helped us find the correct bike for our budget and style!
Good 👍
Friendly people and quick service.
The sales rep was impressive
easy to get help with my bike
Nice quality and friendly knowledgable staff
Good customer service .
The staff took time out of their schedule to answer my questions in a thorough and thoughtful manner. It was a busy Saturday morning for them.
The service team and sales team were both incredibly helpful. In addition to dropping my bike off for service, I also needed a new helmet and was impressed with the variety of options.
Friendly. Good service.
Great product and efficient service department.
Like gary or greg store owner, but when we bouth previously, last yar, Indian dude lied. Had to show him the website for the price. No bargaining here. Overcharged us, but that was a year ago, so not much we can do now. No wiggle room, also only place to buy trek bikes & electric bikes
Repair services and shopping help.
I think i took this before and i ment what i said the people who work at this store very sociable had a good time in the store
Work on time!
Great customer service. Friendly. Excellent work. Do not try to overcharge you or make you buy stuff you don't need. Seems like they keep staff for a long periods of time. A great store for service
Good service, nice and quick with repairs