based on 3210 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The mechanics were very helpful and very knowledgeable
friendly, quick
Quality products and service.
Prompt attention, friendly service
Excellent service done in a timely manner. Highly recommended.
No one wanted to help us until I nice young man came out of the service department and helped us. We bought two bikes from him. Your other employees ignored us maybe because they thought we had no money. Don’t judge a book by its cover. We have plenty of money.
great service people
The people are great. They very friendly and educational.
Kids selection
Great people and service
Friendly, timely service and great results.
I needed a spooe replaced urgently and they were able to next day. Couldn't ask for better service from them.
Great service and bikes
The repair was done quickly and the people were extremely helpful.
Overall it was a great experience.
Very polite and helpful sales folks.
I love taking my bike into your shop for repairs. They are always honest on what needs to be done.
As always great sales and service.
Sevice team was very helpful and answered my questions.
Service was performed within the time advised when I brought the bike into the store and now the bike is working great. I enjoy going to the this store as staff is friendly and its enjoyable to talk "bikes" with people who enjoy the sport.
Great customer service by your employees.
I had left my headlight at the store and the cashier called me that I had left the lite.
Thank You..!
Always the very best service of any shop around !!! Highly recommend
Always helpful, always courteous.
Great team. Always helpful, supportive and professional. Thanks1
Great bikes and support
Good fast service
Quick and effective tune up and repairs for my trek bikes! Always been my go to store.
I’m pretty mechanically ignorant and the service departments has helped me with pretty remedial things with kindness
We love our Trek bikes and especially love the helpful customer service that we receive at the store. Thank you!
Friendly, knowledgeable staff. And very patient with novice customers