based on 5101 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Thanks for the bike fitting and quality talk on biking.
You just did servicing on my bike and I’m very pleased! Thank you very much!
Very friendly and knowledgable, good food & beer, too!
Great service!
Great experience. Great location!
Mark is very easy to work with. He takes the time to help us pick the best products
Everyone is very friendly. Service is the best!
Very friendly staff & always great service
All employees were knowledgeable, friendly, and helpful!
Lots of bikes in stock, good selection of accessories, very accommodating and proficient service crew. And coffee / beer!
Nothing is better than having a beer while looking at a new bike
Exceptional service by Mark who helped me find a new enduro MTB just in time to bring to the bike park.
Excellent bike repair service and fast turnaround.
Tom is great and I was very pleased with the service and his recommendations for solutions to the issues with my bike. The staff is knowledgeable and friendly.
Loaner bikes and valet service.
Quality products, good guarantee, and excellent mechanics.
Well organized and well Informed
Quick and effective
The entire staff was fantastic. I’m a brand new rider and had a million questions. They took time to answer everyone of them and even demonstrated a few quick fixes.
Super friendly and very knowledgeable staff. People here you can tell are biking enthusiasts. Great array of bikes from entry level to top of the line.
the people
You guys just repaired my Look bike. It looks better that when I got it 2 - 3 years ago.
They went out of their way to find the part I needed and explained how to use it.
Quick efficient service. I prefer to support local community stores. This one delivers.
Great shop, great customer service, great selection of gear and bikes.
Attended the bicycle maintenance class. Tom explained and demonstrated the bicycle safety checklist in detail. He also diagnosed two major problems in my bike. I was able to get his service to fix them. My experience with Bike Lane is outstanding.
Staff is friendly and knowledgeable when it comes to maintenance and repairs. Excellent service, highly recommend!
Great service from knowledgeable and friendly staff.
Friendly employees, quick service, great equipment. I was a walk-in renter on the weekend and they had me on a right-sized bike and out the door in no time.
The mechanic was attentive to my request to have the bike checked over before selling it and even went the extra mile and wrote up his findings for me so that I could use it when listing the bike. I really appreciated the time and attention that I received.