based on 4911 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Nothing is better than having a beer while looking at a new bike
Exceptional service by Mark who helped me find a new enduro MTB just in time to bring to the bike park.
Excellent bike repair service and fast turnaround.
Tom is great and I was very pleased with the service and his recommendations for solutions to the issues with my bike. The staff is knowledgeable and friendly.
Loaner bikes and valet service.
Quality products, good guarantee, and excellent mechanics.
Well organized and well Informed
Quick and effective
The entire staff was fantastic. I’m a brand new rider and had a million questions. They took time to answer everyone of them and even demonstrated a few quick fixes.
Super friendly and very knowledgeable staff. People here you can tell are biking enthusiasts. Great array of bikes from entry level to top of the line.
the people
You guys just repaired my Look bike. It looks better that when I got it 2 - 3 years ago.
They went out of their way to find the part I needed and explained how to use it.
Quick efficient service. I prefer to support local community stores. This one delivers.
Great shop, great customer service, great selection of gear and bikes.
Attended the bicycle maintenance class. Tom explained and demonstrated the bicycle safety checklist in detail. He also diagnosed two major problems in my bike. I was able to get his service to fix them. My experience with Bike Lane is outstanding.
Staff is friendly and knowledgeable when it comes to maintenance and repairs. Excellent service, highly recommend!
Great service from knowledgeable and friendly staff.
Friendly employees, quick service, great equipment. I was a walk-in renter on the weekend and they had me on a right-sized bike and out the door in no time.
Friendly and knowledgeable staff!
The service folk I interacted with had a great attitude, responsive and engaged. Inspires confidence.
Friendly staff
Tom in services is absolutely fanatic. The entire team is friendly and always willing to help! This is my go to shop!
Went into the shop one day, got some really helpful info on an ebike, the next day I went back I was soon walking (riding) out with my very first ebike. Everyone was really nice and helpful.
You have ALL the products available for my road / mtn bike needs.
A great repair shop, great answers and solutions to problems/issues.
Oh & GREAT BEER!! Love me some Ward and Wardio W Coast IPA!
timely, courteous, reasonably priced
Fantastic and prompt customer service!
Everyone is very helpful and knowledgeable.
I believe it was Ethan who serviced my flat tire quickly and politely. Did a great job, thanks
Lots of bikes in stock, good selection of accessories, very accommodating and proficient service crew. And coffee / beer!