based on 5101 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I dropped of two bikes for the winter tune-up special. They were both done very quickly, everything on the bike seems to be working well, and I wasn't sold more than I needed for each bike. Everyone I came in contact with was very friendly and professional. Plus, you have beer, coffee, and beautiful bikes.
Always great service, support and products. Beer is good too!
always a great experience dealing with Bike Lane
Everyone in the shop is always very helpful.
Great service. Personalized care. Great bikes and products.
Great service and staff.
Very friendly.
Folks working there are awesome!
Excellent service! Will definitely recommend to friends/co-workers!
Awesome place for everything shopping service!!!!!!!
The options and the service is awesome. The brewery and cafe are awesome too.
Don’t know yet. Let talk a few more times.
My favorite bike shop! I always get great service, products, & advice.
The best
It was a wonderful experience yes I would to visit again
Owen was a knowledgeable salesperson and discreet, not coming on too strong.
Todd is great.
Great service and friendly staff
Honest, good workmanship, friendly
Richard and Tom are two incredibly good mechanics. They treat customer's bikes like they were their own. I feel very fortunate to have guys like that working on mine.
Awesome experience overall, staff and service are great!
Always friendly and fun knowledgeable staff
The staff was incredibly knowledgeable. We have not purchased a new bike for about 10 years. There is a lot to learn, disc brakes and e assist bikes to start. The staff was great. Thanks for all the information, it will take me some time to work out what we want. This was a great start. Thank you.
Tom and Derrick rule the maintenance side! and the coffee and the beer are a bonus!
Good selection and great beer!
I had the most incredible experience buying my very first bike. Everyone that I spoke to, over the week that I debated my purchase, was extremely knowledgeable and super friendly. Although it is the atmosphere that I love the most — I feel like I’m part of a new family. I can’t wait to ride my new bike to the shop, grab a beer, and chat with my new family.
Thanks, Bike Lane!
-Jeff V.
Attentive, friendly, knowledgeable. Always putting customer first. Shopping there, or getting your bike tuned or repaired, is a friendly experience. Staff takes the time to explain all matters related to biking or cycling or any kind - city, road, gravel or MTN. And the beer is good too!
Great expertise and knowledge on the
Product lines in the shop
Incredibly friendly staff and quality equipment. And darn good beer to boot!
Always friendly and helpful!
Everyone was so friendly and personable.
Michelle is so knowledgeable and I’ll definitely come back to see her if I have another issue or need a tuneup!