based on 5036 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great service and friendly staff. Love this place
Great service, people and beer!
Friendly staff
Great service!
I liked that the person I checked in with noted the trip I was going on and told the tech the purpose of the maintenance
Nothing overly disappointing but the high brow, super racer, expert bike clientele, culture click was a bit much. Felt judged the minute I walked in the door. And felt upsold. $200 for a spring tuneup. Fine. Then add on $15 to adjust the front derailer? $60 tires back and front? Walked out of the shop spending 1/4 of the new value of my 6 yr old bike on a simple tuneup. Was told the total would be mid $350s, walked out paying over $400. I suspect I’m not the target audience, which I get. I’ll be back before I race in the next Tour de France….
More brew plz!
Great service
Everyone on staff is so nice and helpful.
This bike shop is great. Very helpful. They go beyond to make sure you are comfortable with all purchases. Highly recommend
Everyone is very helpful!!
The staff is knowledgeable and always very friendly.
great staff, quick turnarounds on maintenance, appreciate the warmth
Great products and great service
The staff is friendly and knowledgeable.
Very helpful service allowed me to get just what I needed.
Great Atmosphere and excellent customer service.
Great products but even better staff.
Love you guys. Bill Hellwig is a legend. What can you say.
Ward is Awesome.
Blake brews the best beers around
Geniality, professionalism, quality of product, and great pub.
Price match guarantee, 5% back on purchases, lifetime minor tuneups on bikes purchased there.
I worked with Adam to purchase a bike and the necessary accessories. It's been a while and with the technology changes over the last few years I had a lot of questions. He went out of his way to help.
It was a pleasant experience and I'll definitely return.
Tom is an amazing person and technician. It’s a pleasure to do business with him. Thank You!
The products are of excellent quality and backed by the Bike Lane’s supportive staff.
Friendly, good selection, honest, and sincere.
The usual timely, honest service that I've gotten for years.
You guys are a little pricey but reliable for the Trek’s we own
As always, The Bike Lane delivers!!
Good mixture of product and knowledgeable people
The Best ever!!!!