based on 4844 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great customer service
The chain cleaning product I was looking for wasn’t in stock and it didn’t appear to be available in your store anymore. I bought a spray instead which I think is more expensive.
Great customer service
Great customer service
Service on my bike was top quality.
Convenient location, friendly & knowledgeable staff.
Mechanics are super skilled, sales reps are super knowledgeable and friendly and the beer is always delicious!
Professsional, knowledgeable, one stop shopping, maintenance,/repairs right on site. Customer service, kind, friendly. Not pushy
Customer Service was amazing and a very knowledgeable staff.
I LOVED the sales guy. He was so friendly and helpful and was buying whatever he was selling! So knowledgeable, great experience!
The shop’s immediate and person response to my issues that had to be addressed same day, due to pending out of state travel. Thank you!
Everything. You complete me, Bike Lane.
Everyone was so friendly and personable.
Michelle is so knowledgeable and I’ll definitely come back to see her if I have another issue or need a tuneup!
I dropped of two bikes for the winter tune-up special. They were both done very quickly, everything on the bike seems to be working well, and I wasn't sold more than I needed for each bike. Everyone I came in contact with was very friendly and professional. Plus, you have beer, coffee, and beautiful bikes.
Always great service, support and products. Beer is good too!
always a great experience dealing with Bike Lane
Everyone in the shop is always very helpful.
Great service. Personalized care. Great bikes and products.
Great service and staff.
Very friendly.
Folks working there are awesome!
Excellent service! Will definitely recommend to friends/co-workers!
Awesome place for everything shopping service!!!!!!!
The options and the service is awesome. The brewery and cafe are awesome too.
Don’t know yet. Let talk a few more times.
My favorite bike shop! I always get great service, products, & advice.
The best
It was a wonderful experience yes I would to visit again
Owen was a knowledgeable salesperson and discreet, not coming on too strong.
Todd is great.
Very professional and personal service