based on 5101 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Bike Lane service is top notch with excellent customer service.
Friendly, knowledgeable, and helpful staff
Super friendly staff and great selection. Store is beautiful
Great store. Great owner.
The Bike Lane and their expert staff consistently provide superior service and advice. Buying a bike or accessories from them is always a pleasure.
The staff is always very knowledgable and helpful. They take time to give tips on proper bike maintenance
Great, fast service, friendly people!
Everyone is friendly and provides a great experience.
Every time I've been in the store, everyone has been very friendly and helpful!!!!
Knowledgeable staff who is ready and willing to help.
Great selection and most importantly - great staff
Guy working the parts counter was great - patient, gave me options and good advice - thank you.
Exceptional and friendly service; very happy with the work done on my vintage bike and the other products available to me to either add or maintain my bike
I brought my Trek Boone in for servicing as my ISO Speed was loose. They did an annual service package and my bike looks and rides like new. Kudos.
Friendly & helpful
I could not be happier with my purchase! I haven't owned a bike since I was a kid. Owen listened to what I was looking for and offered some great options. When the bike arrived, Marc helped me get setup with everything I needed. I've already went on a couple of rides and I love it! Thank you all so much, I will be back
Love you guys. Super nice staff, capable shop, and super supportive of local racing scene, especially for youth. 12/10!
Awesome staff, no pressure at all, let my daughter try out a bike and ride around the store. Had a mechanic ensure everything was tight and set after we bought it, adjusted her helmet, etc. Had a cafe with food, coffee, beer on site.
Service was excellent, prices ok. Nice bike shop to do business with..
Love this place! Everyone is so happy, cheery, and helpful. You can tell the owner and employees are happy to be there and genuinely want to help others.
The service department is excellent and did an amazing fast emergency fix to my bike. Many thanks to Vincent!
First, I like the bike I purchased. The staff was very helpful, particularly Marc, and your location on the bike trail only a mile and a half from my home makes future servicing convenient. Finally, you have beer,
Great people, great service, great beer. Best bike shop around, hands down.
Everything! The staff, the selection, the service—it’s all top notch. Thanks
Nice selection. Friendly staff
Customer Service
Great bike store! Tom is an excellent mechanic.
This shop really has it all. Feels like a great neighborhood store.
Great products and service
Genuine care to each and every request, most helpful bunch of associates , AND great beer!