Customer Testimonials
Very friendly staff, knowledgeable and helpful to find what your looking for.
I have bought bikes for all five of my five grandchildren at Saint Helena Cyclery.. The products are of the highest quality and the service always friendly and caring.. St. Helena Cyclery is a local treasure.
excellent service. helpful. looked over my entire bike for safety and recommended crucial service.
Very helpful and were quick to followup and provide feedback.
Great service and so very helpful. Thank you!
Jake and the team at Napa Valley Velo are the best. Decades of knowledge, great lineup of bikes and accessories and the knowhow to put it all together. Love this shop!
When I walk into store there’s always somebody to help me. Weather it be just info or an adjustment on my bike.
Their responsiveness to my needs
Friendliness of the staff and a great variety of products to choose from
Easy to contact and great service
Very friendly and genuinely earnest!!!!
Robert was so helpful! Thank you 😊
Good service.
Knowledgeable employees.
Great Selection. Wonderful Staff. Very Accommodating, patient, and will help find the perfect bike for you.
Very kind and professional people. It was my first time there, they welcomed me very nicely and thought me a lot.
Great communication, worked with my on a warranty for my brakes, & peaceful people
Thanks to Buck for all your assistance and education while purchasing Kendall's new Verve +3 ebike and Kuat rack!
Friendly and knowledgeable staff
The service team is excellent! Napa Valley Velo has a great selection of bikes and accessories and a helpful and friendly staff.
Have found the folks at Napa Valley Velo to be knowledgeable, friendly and ready to do whatever is needed to fix complex problems. Highly recommend them for your cycling needs.
Quick efficient service and advice. Excellent knowledge of bicycling products.
Thank you for your fast tire service
They explain what and why they do things.
Phil was very knowledgeable and helpful. He took us through the entire process of what we were looking for as well as accessories!
Friendly always there to help answer any questions you might have. Great environment
Excellent service and repair!
Very nice and patient staff.
Jim
Was very friendly and helpful. I explained our situation and he went above and beyond our expectations. Thank you very much! Definitely would recommend this place for their cycling needs!
The mechanics have never let me down and help me with things which other shops would probably not worry about such as torquing parts to the manufacturer's specifications or handling a warranty replacement for a part purchased overseas.
Great customer service and excellent product choices