Customer Testimonials
You actually had bikes in stock. I have two bike stores in my town but didn't carry any of the bikes I was interested in trying out.
Attention to detail on point. Great, prompt service. Friendly staff.
Justin is amazing. He took care of me. He addressed my concerns . knowledge of which bike that would work best for me. That's priceless. The customer service experience was wonderful and not intimadating.
The people there are the best!
Napa Valley Velo offers excellent service, friendly people, and great products. I highly recommend them for all of your bike needs.
Top shelf ! ! !
Excellent quality merchandise delivered by a staff that strives for excellence.
Best bike shop in the North Bay.
a real part of the community! The staff works hard to make sure every customer is happy.
Fast service and thorough
Great service and listening to customer even though we can ramble on sometimes. Thanks
Knowledgeable and helpful guys.
the BEST!
Very helpful, friendly and polite service. I was treated with the utmost respect. The entire sales experience was handled with a "five-star" professional customer service.
Everything is excellent. The salespeople are extremely friendly and helpful every time I come in. I really like every one of them.
Super nice guys in the shop, very helpful.
Speedy and professional service.
The service and products were excellent !
Loved working with Jim. He really cares & provided excellent service. Will definitely be back to by our bikes in Spring.
Those people there are very friendly and accommodating.Their products are selected and tailored to the choice of their customers who are bike enthusiast.
Good stock of higher end bikes and friendly staff. Love the old classic bikes on display
Napa Valley Velo does consistently good work, is upfront about costs, gets the service done on time or earlier, and the people are always friendly. Highly recommended.
Very professional and friendly. Giving recommendations, sharing details. Very nice people
The gentleman I met with took the time to answer my questions and gave me the information I needed to make the best decision I could on a particular bike.
Thank you!
Jim
Friendly staff, they know a lot. Thanks Justin.
Friendly and knowledgeable staff.
I went to the shop to buy a high visibility shirt. I took one off the rack and I was directed to a changing room. I tried the shirt on and it was too small, so I was given another shirt in a larger size. It fit, so I purchased it.
Store personnel were very helpful and the price was reasonable.
Dave
Knowledgeable, helpful & friendly
All the purchase process was great! Jake really took care of us!
The store manager Robert was awesome, very knowledgeable and helpful with the purchase of my new bike!
Service is excellent. Very helpful and knowledgeable folks at the Napa Velo. Will go back for sure and recommend my fellow cyclist friends.
Thanks