Customer Testimonials
Service was amazing and am very happy with my purchase
Staff at St. Helena Cyclery always friendly and helpful.
Great staff and service.
Great people great service!
friendly, professional, knowledgable
Nice guys. Good service. No problems.
The guys are so helpful and know their products.
The service is impeccable! Personable, and enjoyable. They strive to treat every customer in a fun but expeditious manner, and make sure all their needs are met. We have purchased four bicycles from this shop (so far!)
We look forward to receiving our built bike. Jake was extremely helpful in helping us locate the bike we were searching for.!
As always, super friendly and helpful. Fixed my rear wheel same day. Recommended!
This is my town bike shop and I love dealing with these guys. They have taken care
of my needs for twenty years.
Great customer service.
The service I revive is the best in the area.
Jim was really good with great advice when purchasing a mountain bike for my daughter.
Your guys are the best, you know I cannot live without you.
Thanks for always taking good care of this senior citizen who still feels like a kid every time she gets on her bike.
Happy trails,
First name removed
St. Helena Cyclery Is the quintessential neighborhood bike shop with personalized service and attention to my specific interests. They listen and they give you professional advice that’s not motivated by making a sale.
I was very pleased that they were able to replace the inner tube for a tire repair while I waited. Staff were friendly and quick to help. A tip, if you have a tire repair for the front tire, bring in the wheel instead of the whole bike.
Friendly. Patient. Natural. Flexible
Great quality and skilled professionals
Thanks for a quick turnaround and for problem solving my descending issue.
Very professional service and staff. Convenient location. Quality excellent.
Best in Napa!
Great service as usual, thank you to Joey for always helping me out and answering my questions with expertise.
Jake is a real pro . . . beyond knowledgeable, and very kind and welcoming. I highly recommend him and his shops and will sing his praise to all my friends. Napa Valley Velo will be the place I go for all my biking needs.
Customer service and knowledgeable staff. Purchased cycling shoes.
The employees are very nice and helpful.
Availability of the items. Very helpful and cordial staff. Thumbs up to Robert for being so knowledgeable, helpful and professional. Thanks to Buck for also being helpful.
Excellent, friendly service and staff. Good inventory.
Outstanding service with a smile
Friendly professional service
Sales person was very friendly and helpful. Hopefully the bike gets built quickly.