Customer Testimonials
Nice selection of apparel, accessories, and bikes. Nice 1:1 service.
Everything
The staff are the best!
Availability of products and services
Love the proactive service.
Friendly, knowledgeable, great staff
International connexion ! So understood each other was a hard time
I bought trek all mountain and Jake makes me at ease.
Quick response to costumer
Great service and products!
Excellent one-on-one service and knowledge. The staff seem invested in our enjoying our bicycles even after we leave the shop, and in having a long term relationship with us.
Great customer service over the phone. Everyone was really nice and helped every time. Recommend this store if your looking for a bike! Even during these tough times, they are willing to help and especially getting a bike.
the guys are knowledgeable and friendly
the bike selection is fabulous and generally it's a great experience.
Friendly and knowledgeable staff
If product is not in stock you are able to get it quickly
Quick & helpful
I love the tattoos on that tall guy.....
Great service
The person who helped us was knowledgeable and helpful, and we found just what we were looking for.
We found NV Velo team to be very knowledgeable and patient as we navigated our purchases. Considering how busy they are, the time spent with us and information provided was very helpful and appreciated.
Friendly, helpful service
Knowledgeable staff
Friendly, knowledgeable and prompt service.
Napa Valley Velo are experts at what they sell and are great at sharing their knowledge with the customer and answering questions. They are a highly recommended bike shop!
No other bike shop comes close
Speedy service and super courteous
Outstanding service / exceptional people !
Great customer service
Super helpful store associate!
Friendly and fasy
Really good service.
Fabulous service on my rental. The bike was brand new too!