Customer Testimonials
Great service!
We brought our eBikes to the shop for a minor repair and to get air in the tires. The guys assisted us immediately and charged a nominal amount for the part. Great customer service!
Very friendly and quick repair
They were very helpful and thorough with what I was looking for. Great customer service!
Appreciated the friendly assistance with several calls seeking information on possible bikes to purchase for Christmas gifts.
I like the costumer service that I received
Very helpful staff more then willing to help with all your bicycle needs super knowledgeable
Very cool store. Very knowledgeable and helpful staff. Jake went out of his way to find me a bike that wasn’t freely available.
Jake is simply awesome, for that matter the entire staff. Preliminary fitting he does when you get the bike and takes real care in helping you find the right bike is really appreciated
The staff was great. Met Joey over the phone and he assembled a Trek Verve 3 extra small for us to look at. The rest of the staff took it from there. From adjusting my wife’s helmet so it fit correctly to explaining the bikes functions - all expertly done in a friendly manner. They didn’t rush us despite the shop being very busy. I highly recommend this store for its quality products and it’s amazing staff. Thank you!
Very friendly and knowledgeable service
I come up to the wine country to cycle from the Bay Area. Each time I come up I stop in your shop. Everyone is kind, knowledgeable, and helpful. This time I needed a cycling wind breaker. You had just what I needed.
Thanks!
Knowledgeable and friendly staff ... high quality products. And, from my view, excellent customer service!!
Emergency service for flat repair
Friendly and helpful coordination between St Helena Cyclery and Napa Valley Velo.
Expert service and repairs👍🚴
The staff are professional, personable and knowledgeable. Their work is unmatched.
The service from st Helena cyclery is amazing. Fast, accurate and super friendly. I highly recommend them!
Helpful and informed sales staff
Jim was cordial and very engaging. My repairs were done properly and timely
Great service and Great workers they know what there doing!
The staff are really helpful and friendly.
Your sales representative was extremely helpful and knowledgeable about bikes. Jake was able to answer all of my questions and help me find my perfect bike. In the future I will recommend Napa Valley Velo to anyone looking for a bike. Jake made our decision easy with his great costumer service.
You listen. This bike shop is very well stocked with everything you need.
Great customer service!!!!!
Fast, excellent service.
Fantastic service all round!
Friendly knowledgeable staff!
Continues to get better every time I walk into the Store. Inventory & variety of product very impressive. Friendly helpful service
Friendly Service,