Customer Testimonials
The other day when my tires was low, I went in with my bike to get some air. We found out about a leak in the inner tube and a new tube was put in on the spot. I appreciate their willingness to drop what they were doing to fix my problem. And to invite me back whenever my air is low! Nice folks.
good name brand products.
Personable, professional and expedient.
It’s great to be able to know the team by name and have them be familiar with my family and their bikes.
Awesome service and great selection.
Friendly staff that took extra time to explain how everything worked....Buck was great and very respectful and thorough and called etc to let me know the bike was ready a day early...all good...have always had great service with your company! thanks! Libby
You are all the best at St. Helena Cyclery. What would I do without you?
Phil is an absolute pleasure to work with. Even though things didn't work out for me for purchasing a bike at this shop, he was patient and responsive to all my concerns and issues
Had everything I needed including knowledgeable, professional and solution oriented staff. Will be making this my ‘go-to’ stop for all of my cycling needs!
Love the smart edit of bikes that are great to use here in the valley.
Also enjoyed Buck’s knowledge of the inventory.
The marlin 6 I bought was solid and the team at Napa valley velo is very easy to work with.
Rob and Justin were great. Each was knowledgeable, friendly and responsive.
Outstanding Customer Service! So happy we made the drive over to Napa to make this purchase.
Friendly, attentive and great customer service
Product knowledge and ease of customer service
Great customer service. Very informative on bicycles. Answered every question I had. Great people.
The personal are very nice
Great timely defined services
Bob was a terrific help in bringing a gently used bike back into perfect condition. Very helpful, with a quick turnaround.
Great service with excellent product knowledge!
Great staff and reliable.
Walk-in service
Good selection of quality bikes and accessories. Professional, friendly, and knowledgeable staff.
Great Service!
The Carnitas!
Great cycle shop with folks who know how to problem solve.
Give you usable information and great customer service
quality of work and friendliness top notch.
Nice people and very accurate service
Always great service from a very knowledgeable staff. Thanks guys!!!