Customer Testimonials
you were all terrific! from helping me in the past with my mothers wheel chair to putting cleets on new spin shoes....always with a smile!
thanks so very much!
paula kornell
I had an issue with the product I had purchased from Velo and they helped me fix it, no questions asked. Their staff is so kind and helpful!
timley
Personal service and attention to specific details of concern. Friendly!
Convenience of location and friendly helpful employees.
So friendly and helpful.
Jim is awesome on phone snd sales, other guy not so.
Best experience and excellent customer service. Thank you so much
Great service, friendly staff. Thanks for your consistently professional work on my bikes.
You guys are the best,, I had a problem with my bike making noise and you kept going until you had it fixed. Thanks so much!
Great service with great products
Very informative staff and great customer service.
Really nice people in the Napa store,
Very fast and friendly service. Jim went out of his way to help get my son’s and my bike back on the trails. Thank you Jim!
I can’t believe all the time the owner Jake spent with me. He took me on rides to figure out what bike was best for me. He stayed after hours for me to make sure I got the right fit on the bike that I wanted. In these times now, you just don’t experience customer service much anymore. Jake definitely made me feel special. He listened to what I wanted and went above and beyond! I so appreciate that! I would recommend this bike shop to anyone.
Very friendly and knowledgeable staff
Terrific service from staff.
They do a great job taking care of my Trek
Great responsive service and knowledge
Very friendly and knowledgeable.
Great service on the bike. Really good pre work consultation that was clear on the options and what things would cost. Got things done on the day promised. Really happy!
Prompt and courteous. And the staff answers the phone.
You g Jake was friendly and informative.
Good customer service.
Good and helpful people
Good service, good people.
The staff are the best!
It was quick and affordable. The service guy was nice and even offered to help load the bike. He also gave some good tips. The shop was clean and product was easy to find. Convenient location.
Great products sold by great employees who know their craft and repaired & updated electric bike while we waited. Highly recommend this bike shop!
Excellent service and very knowledgeable staff!