based on 1852 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Very friendly service
Contacted me to verify shipping address. Much appreciated.
Salesman's was polite and his product knowledge was excellent.
White glove delivery was excellent. Kept us well status on the day of delivery.
Installation and assembly was excellent, and area was kept clean with packing material removed.
Professionalism and quality
Good job and done quickly
The service I received from Andy was outstanding and he went above and beyond to help me. I can't thank him enough for his help!👌🙏👍
We have been going here for 45 years! Great place
I enjoyed the quality of the customer service and the products.
Have not received item yet and have not received info if it has even shipped yet. Review sure pop up quick though. If you guys are so worried about reviews, you should probably communicate 1st if item has even shipped.
Always friendly and helpful
Great service! Fast and friendly!
excellent service, great customer service
Welcoming conversation from first phone call. Did not feel rushed by the person on the phone when i called to ask about a tune-up for a 30 year old bike, about which I was unsure.
"Bring it by any time" attitude. Prompt, detailed estimate.
Several communications when estimate needed to be increased due to wheel that would not true. Got back to my bike the moment I said yes.
Great location, clean, open sunlit space, not a dirty, cramped garage.
Great, low stress way to give my husband a great Father's Day gift.
It's been on his list for years! Thanks so much! Janna
Very hands on, as soon as I walked thru the door, I was helped.
Every single person I’ve ever encountered in the store is professional, helpful, and good natured.
The work done on my bike has routinely been excellent, and the prices very fair.
Service and inventory
The brands you carry are top notch and well made products
Friendly, knowledgeable staff!
Great service as always.
Helpful and knowledgeable staff! Customized my bike service without trying to sell me services I didn’t need. Even offered to carry and load the serviced bike for me. Great job and I will be back.
The salesperson was incredibly knowledgeable and worked well with my daughter to pick out a perfect bike based on usage, height, etc. Made us feel really comfortable and didn't try to oversell.
Great bike shoes, and friendly service.
Staff was very friendly and helpful.
Excellent service
extremely knowledgeable
fair prices
The employees are extremely helpful and make it easy to have a bike worked on.
The staff very friendly and knowledgeable
Ive been shopping Scheller's for 46 years, I like that they are family owned and carry the best brands. I like that they know the bike business better than anyone else. I have bought two bikes from them. I have my new modern bikes serviced here and I buy maintence parts from them all good value for quality products
Easy to drop off and quick turn around. Friendly staff, affordable, and close to home!
Very knowledgeable staff on product and repairs.
Great service from Josh! He spent time with my wife and I to explain the different bikes. We wound up buying a Townie 7 for my wife