Customer Testimonials
Kind and helpful staff
We walked in with three bikes with various minor mechanical issues. The mechanic on duty was busy but made time to get us going quickly and refused to charge us any labor, only parts. I’ve been coming down to Bentonville to ride bikes for seven years, and this has consistently been the kind of experience we’ve had at Phat Tire. Highly recommend.
Exceptional customer service both over the phone and in person! They fixed my e-bike in just one day with very reasonable rates. Friendly staff and an all-around fantastic bike shop!
Great bikes and worth the money!
Dane was awesome to work with! Thanks for the help with our little girl’s bike!
I like your personnel, very friendly and helpful.
When I first started looking for a bike I was way over weight and the only shop I went to that treated me seriously was Springdale Phat Tire. Now I am shopping for a mtn bike and that’s where I am going.
Steve Peck
Friendly knowledgeable staff that get things taken care of in a timely manner.
Responsive and quick turnaround
We were looking to buy electric bikes and they were really helpful and knowledgeable.
Thank you Cory!
Good people who are about their customers. Prompt service at reasonable prices.
Employees were nice and helped me find what I was looking for.
Most of our my dealings have been with Ryan, from the Edmond Store. He especially, but also the whole team, have commendable knowledge of the products and accessories. Their personalities are such that they are not pushy and are willing to help the customer with their cycling challenges as well as their customers adventures.
Keep up the great work.
You are welcome to use my comment, but use only my nickname, Chip.
Friendly, fast, and affordable.
Totes stoked 100 mondo banging gear brah. Everything is hitting with today's top gear!! If you like grateful dead and granola as well some most def radical rides. Place is yours to visit.
Great people, great fast service!!!
Both Adam and Ben have been very helpful in getting us set up with 2 Verve+ 3 and Kuat carrier. Thanks, guys.
Miles is a very good salesperson: he knows all the details, is straightforward and transparent, and is generally a nice guy.
Friendly and knowledgeable staff that helped me find exactly what I needed.
Dropped by with no appointment and a flat tire. Your mechanic fixed my bike quickly and I went riding anfter and it held up great after he resealed both tires on my mountain bike. Thank you.
Love this place and company. Staff is amazing and bike selections are on point.
These guys always take care of me (and my bike) with professionalism and a positive attitude.
Exceptional selection within the store, friendly service and the bike repair shop is outstanding.
The team are excellent and really helped us find the right bike (Yeti) for us
Excellent service! My bike looks great ! Thanks!
Friendly service. Competitive rates.
Employees very nice and helpful!
Always courteous helpful service.
I had a tire blowout on the Jenks bridge.
Walked to the riverside store to replace tire and tube.
I told that I did not have my billfold with me,thus no card or cash.
They told me, no problem. Just stop by later and pay.
Amazing service to help me and continue my bike ride.
I stopped by the next day to pay what I owed.
Thanks for trusting me.
Danny was great, he took the time to explain all aspects of the bikes I was looking at to help me find the best choice for me.