Customer Testimonials
Everyone working here is so friendly! They make you feel welcome as soon as you walk in the door. There’s a great selection of bikes and helmets to choose from, and they are genuinely happy to answer any question you can think of. I especially loved being able to test ride the bike I was thinking of buying. Shout out to Davis for being awesome and helping me find the perfect bicycle. I’ll definitely be back for all my bike needs!
Serviced in exactly the timeframe quoted to me. Friendly, helpful staff.
Friendly service and good advice.
Awesome crew with tons of knowledge and good looking too!
Knowledgeable staff; good inventory.
Professional, knowledgeable & helpful attitudes!
Excellent service and attention. 100% recommended.
Quick turnaround; knowledgeable staff.
Always a pleasure and wonderful experience to deal with the BV Phat Tire Bike Shop. Great people, exceptional work!
Ethan was amazing!
Friendly employees, extremely knowledgeable and helpful. This is what a bicycle shop should be.
Friendly and courteous
Nice clean store and helpful staff
Great service!
Work they've done on various bikes of mine and son's, is good and timely. Team members at Phat Tire Fayetteville are always helpful and friendly.
I have been a regular at Phat Tire for the last 15 years and am a big fan of the service departments-it is both responsive and through. I look forward to working with the team when I am in the shop and recommend Phat Tire whenever I talk to bike friends. Keep up the great work team!
Top of the notch service, friendly staff and a beautiful furry friend!!! Budget friendly, 10 out of 10 without a doubt!!
I threw on an extra layer for a chilly ride to take a couple of afternoon meetings in Downtown Bentonville. Wouldn't you know it, meetings went long, sun was sinking low on the horizon, and temps were falling into the 30s on this December day. Just as I cranked the pedals to generate much needed body heat and get home before dark... my Salsa Cutthroat, the most remarkable example of modern engineering and epic bike ever conceived since the beginning of the world,... Bam! With a quite "pop", the shifter cable succumbed to the years of abuse. (This goes to show the true heart and spirit of this bike...against all odds it held on until I was a mere 5 blocks from the Phat Tire mothership, simply to protect me from being stranded hundreds of miles in the wilderness) But I digress. I rolled Cutty through the front doors fully expecting a two week wait. NO SIR! Without hesitation, that crew of magnificent bike wrenches hoisted Cutty into the stand and went to work. 5 minutes later, I was rolling out the door to admonitions of "come back again" and "tell Danny in Springdale it's time for another trip on the party bus with the midget pole dancers". Yes sir, Phat Tire is the purveyor of dreams enabled. #LoveWhatMatters
PS yes you are welcome to publish all but the "Danny and Midget Pole Dancers" quote. We need to protect the reputation of the midget pole dancers.... Merry Christmas
Great quality & fair prickng
Customer service
Best service ever. The employees there are phenomenal. Funny.
The guys there worked with my son on customizing his bike and to his age, height, and weight.
Everybody is always very professional and friendly
For me,its not as much about the brand of bike,or accessories.People like Rocket Woodlee make all the difference. He is always willing to help someone,and is very knowledgeable.
Great atmosphere, friendly staff, extensive inventory
Great service! Convenient and quality products.
David Barnes was very engaging and enthusiastic to help me.
Good bike selection and excellent bike service.
Very friendly and courteous staff. Answered all of our questions and even had a piece of fresh pizza for us. Kudos!!
The staff are always attentive, friendly and knowledgeable. I am a huge Trek fan and like the gear the store has in hand as well. The store is also located in a great community.