Customer Testimonials
Very personal service - they take the time to explain everything you need to know.
Great customer service!
friendly service
Friendly staff who definitely ride that makes a big difference
This shop is very friendly and helpful. On our way to move in daughter to college 3 hours away and discovered bike tire for school travel was ruined. Stopped in on way out of town to see about a quick fix and got the service we needed when we really needed it.
Always have what I need or suggestions that would work
Awesome shop! Awesome people!
Nice shop very friendly
I took my bike in with short notice and they had it turned around even faster than I expected. Tires fixed and some TLC to the chain, working like normal again!
Fast knowledgeable service!
Great turnaround time and incredible tune up! Rides like new
Phat tire in Bella Vista got me going again literally in an hour when I broke a spoke and punctured my rim tape. They could have easily declined and had me rent a bike when I walked in at 4 pm, but they turned me around and I was riding that evening. They saved my trip and I really appreciate that! I will be back in the future!!
Excellent customer service!! Great products too that are fairly priced.
Very good service and he was very knowledgeable of product
Friendly, knowledgeable staff
Great workers, very helpful!
The service was outstanding. They provided excellent advice. I will return to this shop next time I needy bike serviced.
Kevin, Darryl, & Morgan are always very friendly and knowledgeable. I appreciate their feedback and opinion!
Lovely staff, super easy and quick to get attended.
repairs were complete and personnel were knowledgeable
The gentlemen that worked on my bike were very helpful thank you I’m enjoying bike
Very attentive and helpful staff. Very knowledgeable on everything that I asked about. Also, very in tune to what my particular needs were.
Hav
The best! Love the group rides!
You carry the nutrition products I’m interested in.
Phat Tire is a solid cycle shop and the team(s) are outstanding and throughly knowledgeable!
So friendly and helpful! Would recommend to anyone!
Quick & customer oriented
More about the people, I don't know enough about products. The team wasn't stuffy, rather they talked among themselves like I was part of the group. When I had a question, they brought the old parts out and pointed to the broken component - they didn't try to hide anything. Even offered my old parts back - not a new idea, but it isn't done that much any more!

Your employees were extremely friendly and kind