Customer Testimonials
Extremely helpful staff that goes above and beyond.
I go to Bentonville a couple times each year to visit and ride. Phat Tire is one of the first places I stop. I've bought a bike on each of my last trips and the experience both times has been fantastic. The sales and service staff are awesome! I'd happily reccomend them to anyone. Stop by and have a chat, a beer, or buy a bike. You will enjoy the experience!!
Andrew went the second mile to ensure my questions were answered.
Amazing considerability and amazing customer service very welcoming
Fast and friendly service. It's like home. The employees know me by name and always appear to put me at the front of the line. I realize that they don't - it just feels that way. Customer service seems to be the top priority, which makes me feel that I am their most important customer that day. All service is explained to me and done when I request it.
Your service technician went above and beyond to help us when we came in to repair a flat. Front of the house was also very helpful and customer service oriented.
Thank you so much!
Friendliest staff that is always willing to help and teach you about what you are getting.
The staff at Phat Tire Bella Vista are always so nice, knowledgeable, and more than willing to help with all of my cycling needs!
Very welcoming and friendly
My wife and I thought Cory from the Bella Vista location did an incredible job servicing our bike and answering any questions we had. Very friendly and would highly recommend!
Several points: first, the professionalism of Scott/Rocket, both of whom helped me decide what I needed for my bike; second, Scott has been my "go-to" technician for over a year and remembers what I've had done and what I need going forward; and, third, the workmanship is solid, as are the timeframes in which the work is promised for completion. Exceptional all the way around!
Team was helpful:friendly!!!
Friendly knowledgeable
Great service, experience team of professional mechanics and knowledgeable people.
I have shopped and purchased many bikes in the almost 15 years of cycling- it's my number one go to place to get me rolling on my machines.
Very helpful.
The staff at Phat Tire have provided excellent service and are always polite.
Capable of repairs that last. Good choice of retail products (lights, helmets, gloves). Friendly employees.
If you need to rent bikes to hit the trails, Adam at Phat Tire Bike Shop in Bella Vista is your guy! He made the whole rental process quick and easy, got us set up with the right bikes, and had us out on the trails in no time. Friendly, knowledgeable, and great customer service. Highly recommend!
Ended up in the shop three times in two days for various family bike issues. Every time the staff went above and beyond to help us get back on the trail. Cant say enough good things.
Product and high-quality and they are very knowledgeable. They are duty.
Friendly sales person. Community feel
Friendly. Good, competent service. Phat Tire shows up for NICA and supports the bike community.
Very friendly and helpful
Best place! Staff is always friendly, knowledgeable, professional, and very helpful.
Josh and Nick were both very helpful and professional. Highly recommend
Awesome selection. Had exactly what I was looking for and they were very knowledgeable
Had the bike for my son, on sale, the right color he wanted, and they were super nice and helpful!
The staff at Phat Tire know cycling's ins and outs - backwards and forwards. They are genuinely interested in your desires and needs (and will listen attentively to your stories.)
They stand behind their work and will make sure you are completely satisfied with the work they performed for you or the item you purchased from them.
I highly recommend Phat Tire as your go-to bike shop.
The people working at Phat Tire are awesome. Always very willing to find affordable solutions to fix a bike and always are awesome to deal with.
Great bike store