Customer Testimonials
Customer service was awesome
Great customer service and knowledgeable staff!
Helpful, especially in times of need.
Man you guys are lifesavers. I was all set to have to skip RO3 or buy a new $600 wheel. You guys came to the rescue and fixed it up in less than 24 hours. Dylan is world class. THANK YOU!!
Prompt, helpful and friendly!
Great service. Easy.
Best experience I’ve had at this location
Excellent customer service
Prompt service even when they were busy. Had a flat tire and they worked it in in an hour.
Everyone there is so friendly and there products are amazing
Ethan provided great customer service when I busted a chain on a ride got me in and out the door less than 30 minutes
The sales guy that helped me was very helpful and knowledgeable. Made my decision easy and comfortable to make.
Great personal service.
Thank you to Matt, Steve-o, and Jon-o for making me feel special as a customer. Everyone at Phat Tire really enjoy helping and it shows. Can't get that from an internet purchase.
Friendly and knowledgeable
Had a great experience. Everyone I spoke with was very friendly and helpful.
We just stopped in to buy a 'bell' for my wifes cruiser but shopped around. We got just the right amount of attention but didn't get hovered over. It was a good experience. Thank you
Great service and really detailed knowledge of bikes.
Very helpful with our purchase then he offered to replace my pedals i had got from a friend because I didnt have the tools. Thank you will definitely be back
Friendly and helpful.
Knowledgable and friendly staff
Great customer service and knowledgeable staff.
Timely service
The associate was very knowledgeable and helpful to ensure I received the right products.
Service Manager was great!
Job well done, they know the bikes, i was satisfied with the results and quality. Thanks
Great service! Repaired my bike quickly with very friendly help. Thank you.
Matt Shroff was patient in explaining differences between the models I was considering. The new Trek FX3 Gen 4 is wonderful.
The tech who worked on my bike gave outstanding customer service. Very happy with the new tires they installed on my bike.
The staff here is friendly, knowledgeable and helpful.