Customer Testimonials
I wish I would have remembered his name, but the gentleman with the awesome mustache was extremely friendly and fixed my son’s bicycle tire as I waited. It couldn’t have taken him even 15min. He knocked it out for me in no time and my son and I are extremely grateful!! Their shop is awesome and clean with really cool bikes and gear! I recommend 10/10 and it’s easy to give them the best score possible! Thank you guys!!
Price and time
Great bike shop- took care of my flat tire on the spot, very helpful, knowledgeable and all around great group of guys in the shop.
Staff knowledge and helpfulness.
I think a lot of it is the people. You have hired right for the Edmond store. Great people and a great product. They take care of us. Thank you.
I like the products certainly but the technicians are why I am a return customer. They know their products and are reliable and trustworthy.
Service was prompt and knowledgeable.
Good selection and they took the time to help us learn more and get the right fit and learn how to take care of it properly.
Everything about the product and services are excellent. I took my son bike in to get a tire fixed and it was done in minutes. I was also recommended to buy some products for the tire being that it’s tubeless so that was also an A+. Excellent reasonable prices this will forever be my go to spot for a bicycle.
Was looking far a new saddle for my Trek Marlin and they had the one I wanted from the Trek website for the same price!
Great service and timely.
Quality products and amazing service! Super nice team!
Staff was helpful. Very chill.
Had the evoke that I was interested in…. Nick was amazing! Very helpful,knew the product, Great to speak with
Great team. Nice. Efficient. Fast. Love Phat Tire of Edmond!
I was visiting NWA from Houston, TX. Found your shop, got a wonderful TREK hybrid rental bike and helpful bike trail info from your staff.
Fantastic service, great work, quality products, and a true destination shop. I love Phat Tire!
Dylan at the May Ave OKC location was extremely helpful in determining the right size Trek Marlin for my 12-year-old son who has outgrown his youth-sized Trek mountain bike. The store had the exact bike we wanted, and Dylan had it ready to go in no time. He seemed genuinely interested in getting my son off to a good start for a bike he can grow into for his next phase of growth.
My folding recumbent tandem e-trike headquarters!
Incredibly friendly staff who provide sound advice that put the customer's needs before profit.
Great selection, superb bike shop.
Last Frontier Council - Scouting America has 12 bike the need repair or service after summer camp for the Cycling Merit Badge. Phat Tire has serviced our bike for the last 2 years so that we have dependable and safe bicycles for your summer camp program. The staff is very knowledgeable, friendly and wonderful to work with. I recommend Phat Tire to everyone that has Cycling questions or needs.
Curt Geimer
Last Frontier Council
Scouting America
Corey was super friendly and helpful getting me setup with my kids ride shotgun bike seat
Came in for bike repair - Very friendly and helpful staff
Cory was extremely helpful and super nice. He helped me get into the bike I wanted, made sure figment was correct, and helped me get a few accessories. I would recommend him and Phat Tire of Bella Vista to all my friends.
I visited the shop in downtown Springdale, Ar, only to get a set of grips for my son's mountain bike. I cannot remember the gentlemens name who helped me out, but he ordered a set for me, and told me they would contact me when they came in. He told me it would be about a week. They did not contact me (this is not a complaint, just what happened), but I checked back in a week and two days later, and they were in, and another gentleman handed them to me. Great customer service. Extremely relaxed environment, and very helpful guys. They probably just had a bit of backlog to go through, or I showed up the same day the grips did. Either way, highly recommended due to the relaxing customer service experience for even a new customer. Thanks!
Excellent customer service.
Fast repair.
Looked for various ways to help the customer.
Rocket was a great help.
Quick friendly service
Your staff was very helpful. I made several visits and did buy some parts for my Trek but in the end I bought a Salsa Journeyer. Someone bought the size 55 that I was looking at so I ended up having to buy that 55 size at your Fayetteville store. But the people at Bentonville were the ones that helped me make my decision. Ian for sure. I forgot the young gals name but she was also very helpful and patient. I am a 70 year old and sometimes younger people don't give us the time of day. I particularly liked the curly haired guy that ordered my parts for me. He knew his stuff and I gathered some needed information from him. I love this store. I plan to stop in to this store from time to time to see what is new.
Service is always quick and efficient. Thank you Thomas for getting me back on the trails so soon.