Customer Testimonials
I purchased a new Trek road bike from the Fayetteville store during Black Friday weekend. I’d like to give a huge shoutout to Jayden for helping me with the selection. Also…BIG kudos to the other guys in the Fayetteville shop. A few weeks before the purchase, they recommended to my wife that we wait until Black Friday weekend to do the purchase because the savings would be substantial. He was absolutely correct. Thankful for a local shop that has serviced all my bikes for several years and now helped me select this new sweet ride! This shop, and the folks who work there, are outstanding!
TREK Bikes
Phat Tire has the best bikes and friendly service in NWA.
Quick, friendly knowledgeable service
Everything went smoothly!
Phat tire had amazing staff. They do good work and it's fun to visit the shop
Friendly, knowledgeable, approachable!
Willingness to help, Dedication, Professionalism.
Best shop in town! Great staff
Nice selection of bicycles and accessories. Friendly staff. Convenient location. A bit pricey.
Everything plus Manager Dane Price is
Profoundly helpful!
Always super helpful. I was in a pinch and needed my bike worked on by this weekend. Kevin was happy to help and get me rolling.. phat tire okc has been more helpful than other bike shops in okc.. thanks for all you guys do for me
Good bikes
Very much appreciated how kind, knowledgeable, and informative the sales person was. I was able to get exactly what I needed in a short time thanks to his help!
My bike broke while riding at Turkey Mountain. I’m not a local guy so I looked up the closest bike shop. The service department was really helpful and got me fixed up. My bike is not a brand they sell, but they had no issues working on it and helping me out.
Excellent service. Great bikes. In fact I ended up buying the one I rented. Great price.
There are always good sales on parts and accessories. I recently purchased Bontrager helmets and Shimano pedals all on clearance. The staff is always pointing out the sale items and is super helpful. If I can't perform maintenance myself the staff at Broken Arrow Phat Tire is the first place I go. And finally, my most recent bike purchase was from Phat Tire and they bent over backwards to make sure that everything was taken care of and that I was pleased with my purchase.
Jim
Personal and very knowledgeable help allows me to make the purchases to fill my needs
I brought my bike in for a new dropper post. The service department was excellent and very professional unfortunately they didn’t have the right size in stock, but they gave me all the specifications for the one I needed. I was in from out of town so I didn’t have time to stay and have the bike shop order it , very thankful.
Just purchased a gift certificate but the experience was great. The store was clean, nicely merchandised, clean and the interaction with staff was very positive.
Quick and professional service
Cole was very patient with us as we were going through the selection process. He was knowledgeable and not pushy! Highly recommend going to see Cole in Fayetteville. Thanks for a great purchasing experience.
Richard and Janet Snyder
The team at the store in Rogers is awesome! Such great service! I was waited on by Chris!
Great service at a good price. This shop provided a fast turnaround on a repair with no issues.
Matt has been my mechanic for years and he is always very professional and helpful! Steve is the best! His attention to detail is appreciated. I highly recommend Phat Tire for all your biking needs!
Seth is the man. Helped me set up my tubeless tire during the middle of my ride.
I appreciate the friendly and efficient staff! No pressure to buy a bike that was more expensive than what I really needed and assembled my bike same day so I could enjoy it over the weekend. Really appreciate the service team (and the ability to get same day service). Thanks!
Ryan & Josh are awesome! The guys at the OKC store are great also, but Edmond is my home shop.
Trek & Bontrager products are premium and these guys always have what I'm looking for or they can find it at another shop.
Keep doing what you do best!
Sam
I took in a tire for repair and they took care of it on the spot. I was n and out withing 20 minutes. Great service.
Super friendly and helpful plus serviced our bikes quick.