Customer Testimonials
Friendly knowledge staff…with no pressure
We’re visiting from out of state and left a few essentials at home. Phat Tire had everything we needed and more. Friendly, knowledgeable staff and a really nice shop. We will definitely be back!
Very friendly, helpful, and efficient staff.
Very easy to deal with when I came in. Work was done quickly and and the bikes were like new when I picked them up. Price seemed reasonable.
Staff meets customer requests .
Service is a 10!
Great customer service and price
Very helpful & accommodating staff, with very reasonable turn-around times on service at great prices!
Great experience!
I always look forward to going to the shop. First name removed, Matt and Jono are the best! Always taking care of me.
Very informative advice aiding me in solving a situation encountered assembling a spin bike.
Very helpful customer service, I’m new to mountain biking, and want to buy much more, just need help on what I need
Friendly and fast service
Super helpful team at Phat Tire!
Always enjoy working with Perry!
Excellent customer service.
I brought my Trek Slash down after replacing the cassette, derailleur, and chain. The bike mech immediately put my bike on the stand, fine tuned my shifting and found a few minor issues (and corrected them). And gave some suggestions about various products. I do wish they pedals with a more narrow profile. Helps reduce pedal strikes.
Five star!
Knowledge and willingness to solve the problem. Thanks so much. Barry Barker
Best customer service and products this side of the Ozarks!
Riker was genuinely helpful, informed and efficient.
Willing to sell me a product they use in stock , but didn’t have a spare. Sold me theirs and ordered a new one for there future use!
Great bikes, friendly service
Fantastic, knowledgeable, helpful, and friendly service. I love my new bike. Thanks, Phat Tire!
It's near me and the folks there are very friendly and knowledgable.
You are lucky to have Matt and Jonathon
Best Staff in the known universe.
Great customer service, fast assembly & status updates!
Friendly staff and variety of bike products to chose from.
Will definitely return!
Kevin is knowledgeable insightful and extremely helpful in selecting the right bike and accessories to complement the ride.
Guys jump on my brake problem and had me in and out in an hr and saved my trip,
The Guys that work here are as good as it gets! I live in Missouri and I bought my bike and stuff here because of the customer service.
The team at the Fayetteville Store are extremely helpful and will work hard to solve your bike issues. This is my go to store!!