Customer Testimonials
Super nice! Both the young man (Davis I think) and the older gentleman working on a bike treated me with respect, patience and thoroughly able to listen to my situation and suggest solutions!
It’s my “Go To” bike shop now.
I stopped in for a front and rear derailleur adjustment. They were able to take care of me quickly and easily.
Knowledgeable and friendly staff, quality service for my bikes
Liked the brands carried and the inventory on hand. Staff was super helpful and nice.
Services, the people care
Friendly, Efficient and thorough,
They rock!
Friendly, good work, reasonable prices
Our salesperson John was very knowledgeable on the bikes and helmets we were looking at. Highly recommend this for anyone looking for a new bike or accessories.
Great customer service and great products
Very friendly
It’s all about the attitude of the people. Other shops have wider selections of certain things, I choose to spend there because the folks are friendly
Friendly staff. Knowledgable about products.
Great quick service!
Danny Williams is why I drive past 9 bike shops to go to Phatt Tire Springdale. I have experienced all the bike shops in the area and prefer Danny Williams more so than anyone else.
Explanation was amazing and I felt very welcome
Fast service. Good quality. Friendly personnel
good service good communication
Was able to get what I wanted fairly quickly. Overall just a nice experience.
The salesman was very knowledgeable and professional and helped me get a bike, kickstand, and helmet all at a price I could afford.
Our purchase of a new bike was easy with the ability to rent a bike and try it on a family bike ride on the Bentonville trails. With 4 locations available we were able to purchase the correct size bike the next day in Rogers. Thanks for the terrific customer service at both locations.
Knowledgeable and pleasant Staff
Helpful,knowledgeable,no pressure environment
The staff was very helpful and addressed everything I brought up. I will continue to give them my business.
Mechanics (can't remember the name) were super helpful and really patient while I got my seat post adjusted. It was a small job this time but the mechanic was conscientious and professional even for a simple task.
Alex and his crew were fantastic. Went over with me in detail on what repairs needed and cost plus got the bike back on the trails in a couple of days!!!! Thanks guys. Greg Schmidt.
Good customer service.
Professional staff who quickly determined they had what I needed in stock and also installed my tires and tubes. Also had some great suggestions. Highly recommend!
Great service
Service team is awesome!!! Always have an answer!