Customer Testimonials
Broke my carbon seatpost at the frame on a bikepacking ride. Got the bike to the shop (Fayetteville) and asked to have the broken section of carbon removed out of the frame. Guys did a great job drilling and pulling it out and treated me more that fairly on the pricing. Thanks!
Phat Tire Rogers is my lifeline! I just started riding 5 years ago and don't know alot about biking. I'm usually coming to them with a crisis, and every time they are understanding and they teach me how to avoid future incidents as well as teaching me a bit more about taking care of my bike. Thank guys!!!!
The staff at Phat Tire are always friendly and helpful! They show you different options and the pros of each! I wouldn’t go anywhere else for my biking experience!!
The staff here is friendly, knowledgeable and helpful.
Customer service was awesome
Great customer service and knowledgeable staff!
Helpful, especially in times of need.
Man you guys are lifesavers. I was all set to have to skip RO3 or buy a new $600 wheel. You guys came to the rescue and fixed it up in less than 24 hours. Dylan is world class. THANK YOU!!
Prompt, helpful and friendly!
Great service. Easy.
Best experience I’ve had at this location
Excellent customer service
Prompt service even when they were busy. Had a flat tire and they worked it in in an hour.
Everyone there is so friendly and there products are amazing
Ethan provided great customer service when I busted a chain on a ride got me in and out the door less than 30 minutes
The sales guy that helped me was very helpful and knowledgeable. Made my decision easy and comfortable to make.
Great personal service.
Thank you to Matt, Steve-o, and Jon-o for making me feel special as a customer. Everyone at Phat Tire really enjoy helping and it shows. Can't get that from an internet purchase.
Friendly and knowledgeable
Had a great experience. Everyone I spoke with was very friendly and helpful.
We just stopped in to buy a 'bell' for my wifes cruiser but shopped around. We got just the right amount of attention but didn't get hovered over. It was a good experience. Thank you
Great service and really detailed knowledge of bikes.
Very helpful with our purchase then he offered to replace my pedals i had got from a friend because I didnt have the tools. Thank you will definitely be back
Friendly and helpful.
Knowledgable and friendly staff
Great customer service and knowledgeable staff.
Timely service
The associate was very knowledgeable and helpful to ensure I received the right products.
Service Manager was great!
Exceptionally friendly, helpful and competent service at the Bella Vista location for a shifting failure that appeared suddenly and was an important problem for me. Never want to have mechanical issues I can't solve but when they happen PT in BV will be the first place I go to for help.