Customer Testimonials
Fast and friendly service. The staff are very friendly and professional, great products, great service. They will take care of all your bike needs
Customer service is great. Just getting into biking with my kids and I felt welcomed
Kevin was great I brought my bike in due to a broken spoke on a carbon rim. Kevin located the spoke fixed trued the wheel got my bike back to me in much less time than I expected. Kevin is the reason I will be back and what separates this bike shop from others.
We came in right before closing on a Friday, and we were able to get 5 bikes in several different sizes for the whole family to ride around. The staff was really helpful and gave us excellent service and recommendations on rides and even food! :) A+
Very kind and professional! Really needed my Pedego bike tire replaced and nowhere to go since the OKC Pedego shop is gone. They were kind enough to fix me up and in a timely manner to get me back cycling! Highly recommend!
The service was fantastic. Great employees.
Roth was amazing helping us navigate detours on the Tunnel Vision Trail. Not usually what you can expect from a normal bike shop guy. He even rode out and lead us in to the parking area near their shop. I had broken the kick stand on my e-bike and he grabbed one and installed it while we waited. Of course my wife found a summer jersey she had to have! We highly recommend these guys and I am sure we will visit them again in the future.
Cheers,
Scott Saunders
Great assistance with repairing an older bike! Thanks!
Very helpful
The personnel.
Guys in the shop helped me replace a shift cable same day! Got back on the trails before the sun went down.
Friendly helpful staff
Great service! Had the super young kid help me purchase my first bike. Explained everything I needed to know and made me feel confident in my purchase
Did a quick fix on our brakes and got us back on the trail. Staff was very helpful and knowledgeable.
Danny did SUCH a great job working through trading in my old machine. I'm grateful for how much thought he put in to the project.
The service was great! We appreciate everyone answering all our questions as we are newer to trail riding!!
We had a great experience with getting our bike fixed and running again so we could continue our trip! Super friendly and knowledgeable staff!!
Friendly and thorough service!
The folks at Phat Tire in Rogers always knowledgeable and helpful. They go out of their way to provide quality service and they have never let me down!
Great and quick service. Awesome employees
Great service friendly and professional staff
The item I needed was not a usual one, but was glad you had it...to keep me riding! I ride daily and always glad to hear what others are doing, good opportunity to socialize too. Great staff, helpful!
Everyone is super knowledgeable and friendly. Clean space, great products. 100% recommend.
Thomas did a great job of rebuilding my bike and I was surprised that he took apart my wheels to replace all the nipples. Great job.
Outstanding customer service!
We brought my son's bike in at the beginning of spring break and the technician worked him in so he could have the bike the next day and for the rest of the break! Great service!
Big shout out to Adam and Riker in Bella Vista for helping get me set up on a Trek Rail 7. This is my 3rd bike to buy from Phat Tire. Always appreciate the friendly, prompt and professional service!
Always have had great service and friendly conversation when I have been there
Great friendly and knowledgeable staff. Highly recommend!
Super timely, quick, extremely helpful. Enjoyed the experience every time I’ve chosen to use this shop.