Customer Testimonials
Great people that are willing to help customers out no matter what level of assistance you need.
Went out of their way to help same day for my son.
The attention to detail is phenomenal. Every repair service on my Trek Checkpoint SL5 was given meticulous care ensuring every item was properly cleaned, and serviced. Every Bike Technician at the Bentonville Phat Tire store is well trained in handling a multitude of different issues that may arise with your cycle. Additionally, they thoroughly assess and discuss all options available to guide you towards a safe course of action. Truly appreciate the exceptional customer experience. Thank you again for allowing customers to feel comfortable and experiencing a positive customer based relationship with y’all!
Workers very knowledgeable and passionate when helping me with my bike maintenance and search for carrier! Very patient with my lack of knowledge!
Rocket is a great guy. Helpful and patient.
Customer service is awesome!
These guys & gals know their stuff. The place call for anything bike related.
Grace was great! Seth is also fantastic. Ben makes me smile every time I see him!
Great products and even better service!
Great customer service ! Thanks
Staff was very helpful!!
Excellent service!
Smart people giving good advice. Excellent service.
Friendly fast service.
Dane guided me to select a saddle and bike light.
I am going to schedule a bike fitting this Sat so my saddle can be set up properly.
I showed up at the store with a broken chain, and Ben took my bike right in. He replaced the chain and shifter cables and had me rolling again in 30 minutes. Excellent service!
im treated like an old friend when I walk in even though the people working are usually strangers. fun environment with professional service. easy to tell the people that work there are happy with what they do
Techs are friendly and very helpful
I’ve been doing business with you for over.a decade. I’ve bought four bikes from you. Professional and competent staff and great service are the reasons I come back.
Prompt professional polite
Super friendly, knowledgeable staff selling great bikes at a good value.
Nice selection, helpful staff
Excellent service , Thankyou
Helpful staff
Friendly bike shop with plenty of expertise and merch.
Very helpful staff!
David @ the Rogers Location provided great service.
The young man went out of his way to help and was able to get me up and running during a recent trip.
I am a novice rider and you helped me without making me feel stupid.
Quick service! Was able to do a tune up on a walk-in.