Customer Testimonials
I liked the fact that they were able to service my child’s bike right away. They were extremely helpful and provided advice on what to do and lookout for moving forward to avoid the issue from reoccurring.
Great People and Great Service!
Always appreciative of the shop. They keep my five bikes running smoothly and I tear up a lot of stuff. Thank you Matt, Mike, Phil and Jim.
Your friendly staff. Matt was extremely informative and helpful.
Quick service very helpful and nice. Fair pricing
It seems like the bicycle is sturdy and durable so it will last a long time!
Brian and the entire team there were professional, courteous, and very knowledgeable. Great team!
I love the quality of their service, their products, and their people interaction skills!
JT- repeat customer since 2015
Matt is always very helpful - this time he found me the perfect bike (Trek Emonda) at the downtown store and had it transferred up so I could try it out. Perfect bike for me!
We always receive excellent service from the team at Outspokin. My husband and I have e-bikes that we really enjoy riding and they help us keep them in great working condition. HIGHLY recommend
Efficient and helpful!!
Speedy, professional and friendly service!
Top notch selection and service along with reasonable prices.
I need a tire and tune replacement and I was in and out with 15 minutes.
Excellent customer service
Friendly attentive service shop. All staff were very welcoming! Great environment and happy to help!
We will be back!
Great service. Always treated professionally and staff is very friendly.
Your staff and quality products.
I always enjoy visiting the store and receive excellent customer service each time. Great, knowledgeable staff.
Everyone in the store is friendly and they sell quality merchandise.
Great knowledge and service for an outstanding bike shop.
Broad selection of products and services. Very friendly staff
Bike people....
Great service, timely correspondence in my needed repairs and very fair pricing.
Quick and friendly bike service!
Technicians do a good job. Sometimes communication between techs when the main man goes away could be improved. I had new wheels that should’ve been done, but not until I called.
Nice and knowledgeable staff, and decent selection of Trek and Bontrager products available.
Great direction and service. I appreciate the help getting a bike for my kid!
You guys are always patient with new cyclists.
Staff was honest and the repairs didn’t take long to complete. The bike is old but it should last another 20 years with Outspokin to service it!!

Great customer service with friendly, knowledgeable employees. Best Bike shop in Columbia and Irmo!