Customer Testimonials
Professional
The friendliness of the staff and their professionalism
Great people!
Very, very friendly folks there. My bike repair was very quick and the bill was very tolerable.
Thanks all!
Michael was very knowledgeable. Bikes we bought were marked down $50
Expertise of supportive staff who are able and willing to assist in researching availability and then deliver any esoteric items that may not already be in the extensive OSB inventory.
laura terrific
Thanks as always for your great service.
Customer service is very good!
Super friendly staff that were very knowledgeable and willing to spend the time showing multiple products.
The Team at the Irmo store is second to none! Outstanding as always.
Great product and service!
The service and selection at this bicycle shop is great. The employees are always friendly and helpful!
All of the employees are very knowledgeable and helpful. I didn’t feel like I had to buy something that I didn’t want and provided top notch service! Would highly recommend!
They were very professional. They explained everything that needed to be done to fix my bike, It was a quick turnaround from dropping it off to getting it back.
Very helpful and nice put air in my tire for free.
Michael G offer me and my granddaughter a great customer experience
Service. Inventory.
Outstanding store! Was an honor to meet the store owner Brian Curran while buying a Trek Verve4+ E-Bike. He personally insured that my bike was properly serviced before going out the door and gave me the best possible purchase deal that he could. I have been going to Trek Charleston for my bike needs but I now have another Trek dealer for my business and much closer to home. Outspoken Team, keep up the good work!
I am able to get my bike serviced to make sure it is safe for me to continue cycling on the road and trails.
Friendly and very helpful. If they so not have what you need in stock, they would gladly order for you.
Connor got me and my bike back on the road and headed to work in no time flat.
Friendly, and happy with there work. Just good customer service.
absolut friendly and best service
will be back##thank you
Matt and Mike are great. I’ve gone to them to buy and maintain my bike. Highly recommend.
The gentleman helped my son get a bike and was very kind
Brought my daughter’s bike to the Irmo location for a tune up and service, they did a great job!
Dogs
Friendliness. Expertise. Reliability.
Nicest customer service representatives I’ve ever met. Fast service, quality work, and great pricing!! Will be bringing bikes here in the future!