Customer Testimonials
Outspokin has friendly and knowledgeable sales and service staff and a good variety of products. If they don't have what you need, they will order it for you.
My bike is like a new experience. It is a joy to ride. My seat is adjusted perfectly, the brake cable changed everything. I can go fast and smooth, it is riding how it is meant to be ridden. You all are wonderful. Really pro.
Very friendly, very helpful, decent prices, and very timely.
Very knowledgeable; great product.. Trek
Friendly and knowledgable staff and great follow up service to be provided.
Service is excellent. I want to specifically appreciate Mr. Esteban who helped and guided us at every step.
Great service and care. Any of the representatives can answer your questions and handle your needs.
New to road biking, had many questions and was helped. 10/10 experience.
Very friendly and knowledgable staff. Thank you!
Devine Street employees are so kind and professional!
Knowledge, friendly and priced right.
Good service, knowledgeable people!
I love!! your customer service!! Every person who helped was totally knowledgeable, totally friendly, totally chill. I looked at several other bike shops and had to come back to Outspokin because the bike you recommended was perfect and your customer service is the best. I could have bought the bike anywhere or online. Your helpful friendly faces made the difference.
They are caring, professional, and made owning a bicycle a wonderful experience in a limited space in Lexington. Thank you for reviving the sport.
Quick friendly service
Fast professional service . Very helpful staff
Staff are very knowledgeable and helpful
Loved the customer service. Great store and products!
So friendly, down to earth w/explanations and info for those of us that don't have the knowledge we need to purchase the right bike. There was no pressure but gave us the ins & outs for the what's & whys. We will be coming back here for our purchases!!
Excellent service dept I don't take my bikes anywhere else for service.
Great service both in purchasing and maintaining my bike.
First of all I like to say that these guys are very professional and have great customer service skills! I went to Outspoken because I needed brake repairs for my Wired Freedom e-bike and they did a magnificent job with tuning and fixing the bicycle. I would definitely do business with them again! Ten ⭐ company!
Wuick friendly service - thanks!!
The best service you can find
Everyone is always nice and helpful.
Super helpful, right on time and highly experienced. Made getting a tune up very easy.
Trek makes a good product and Matt always gives me great service
Quick and friendly service. Got the bike ready to roll same day. Looking forward to some group rides in the future.
Great customer service from Martin.
OutSpokin has the most knowledgeable employees, best service and great products and prices for everyone!