Customer Testimonials
Timely upgrade to gears. Delivered service on time. Very knowledgeable staff.
I brought an older bike in for some repairs. They were super helpful informative and quick.
I would highly recommend them. I suggested that my son use them before I did. He was also pleased.
Nice bikes, nice service department, and nice people. Bikes are the true " fountain of youth."
Excellent customer service skills. Answered all of my questions and concerns.
Prompt service
Good range of bikes. Loved the personal service to fit a bike to both kids. We got what we needed and no fuss.
Friendly, helpful, worth the cost.
Very professional, friendly & know their products. No hard selling.
My first bike purchase. Matt was great, he asked me all the right questions to put me on exactly the right bike. When I picked it up, he spent a great deal of time going thru every detail of the bike. He give me a lot of information about things I would encounter being a first time biker. I look forward to a continued relationship with him and Outspokin.
Service was great in getting replacement part. Thanks!
Nicest customer service representatives I’ve ever met. Fast service, quality work, and great pricing!! Will be bringing bikes here in the future!
Professional
The friendliness of the staff and their professionalism
Great people!
Very, very friendly folks there. My bike repair was very quick and the bill was very tolerable.
Thanks all!
Michael was very knowledgeable. Bikes we bought were marked down $50
Expertise of supportive staff who are able and willing to assist in researching availability and then deliver any esoteric items that may not already be in the extensive OSB inventory.
laura terrific
Thanks as always for your great service.
Customer service is very good!
Super friendly staff that were very knowledgeable and willing to spend the time showing multiple products.
The Team at the Irmo store is second to none! Outstanding as always.
Great product and service!
The service and selection at this bicycle shop is great. The employees are always friendly and helpful!
All of the employees are very knowledgeable and helpful. I didn’t feel like I had to buy something that I didn’t want and provided top notch service! Would highly recommend!
They were very professional. They explained everything that needed to be done to fix my bike, It was a quick turnaround from dropping it off to getting it back.
Very helpful and nice put air in my tire for free.
Michael G offer me and my granddaughter a great customer experience
Service. Inventory.

It’s the people: friendly, knowledgeable, and helpful.
I’m very confident that whenever I take my bike there that it will be serviced properly and in a timely fashion.