Customer Testimonials
Excellent service and knowledgeable staff
Helpful staff and quality equipment
I LOVE Outspokin! The staff at the Irmo location are exceptional and customer service driven. I drive 40 minutes to this store bypassing others!
Matt and staff WONDERFUL!
I have had my mountain bike tuned up,tires replaced, lights fixed,rear view mirror installed and all three visits have been excellent, timely, with great customer service.
Bud Gardner
Great bike and services
To be able to put into words the ease at which I felt when purchasing my bike from Outspokin is not an easy task! The staff was extremely kind, helpful, and made me feel relaxed when answering my questions. Laura helped me three weeks in a row. She was extremely patient with me, and supportive. She is one of the main reasons I bought my bike from the store!
Great service. Reserved a bike online. Picked it up and transaction was flawless. They adjusted the bike for my child’s height.
Knowledgable and helpful technician and salesman. Matt helped us quickly get shifters on two road bikes working perfectly. He explained the tune up levels and when to bring our bikes back in. We weren’t pressured to spend money on maintenance right away. We bought a new pair of bib shorts and arm warmers.
Everything about the experience was great!
Nice people that know what they’re doing. Always a nice experience!
Matt provided excellent customer service, very knowledgeable which provided an excellent bike purchasing experience.
Great service and turnaround
LAURA IS AMAZING!!!!! She was so patient with us. We both chose to purchase from y'all because of her! Thank you for being so welcoming!
Professional mechanics and quality products.
Yall are great and my go to local bike shop! Keep it up!
Personable...easy to engage
Professional service done right with me.
Thank you for the quick an friendly service!
Friendly and prompt service
The people who work there are kind, pleasant and informative.
Prompt and reasonable
The time the salesman took helping me with by bike choice
I took two deflated tires into the store and they were both fixed in less than10 minutes! My grandson was happy to have his bike back up and running! Thank you to the staff at Outspokin’ Bicycles!
Outspokin Bicycle in Irmo continues to impress with their service. I recently purchased a new bike rack from them, and they had it fully assembled by the time I arrived. Then Matt went the extra mile and carried it out and offered to installed it for me, making the whole experience quick and hassle-free. Their customer care and attention to detail are top-notch. Highly recommend for any cycling needs!
Everyone on your team in Columbia, from sales to service, was helpful and responsive.
Went back for a fitting with Brian. First ride after was good and got better on the second. Thanks!
Efficient, professional, and pleasant
Great job.
Chuck is the standard for a bike PRO!
Great service