Customer Testimonials
Outstanding inventory and professional service that is the epitome of the cycling retail experience in the Midlands.
The knowledgeable staff!! Just a great experience.
Everyone i talked to was warm and friendly. They seem to go out of their way to see that you are greeted and taken care of quickly. Wonderful customer service!
Matt was clear in explaining what was going to happen with my bike repair, provided a thorough estimate and held true to that explanation. Pleased with my experience. I’ll be back for future work!
Top customer service!
Amazing service!
Y'all kept in touch and Esteban is great at what he does
Outspokin’s line of bikes and gear are exceptional. But what really sets them apart are the staff. They are really kind and enthusiastic and work hard to understand the customer and recommend exactly the right bikes for the use. I buy a bike once a decade (am now turning 50, so this is my fifth), and I really look forward to getting back to the Outspokin team for gear and service and advice in the meantime!
Irmo staff is friendly and knowledgeable
Products are absolutely everything we wanted to make our ride more comfortable for us. And the staff went above and beyond for us and we really appreciate that.
Very friendly and professional
Customer service was excellent. Upon being shown the items I was looking for, the staff member described each option to me and was very helpful. Outspokin Bicycles is the best.
They are very helpful and do a great job servicing our e bikes.
Accessories selection
Excellent customer service in store. Nice gentleman fitted my 6 year old granddaughter with a new helmet. Friendly and knowledgeable! Super helpful!!
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The dude who answered the phone when I called ahead was meh. I asked a specific question. “Can you fit my granddaughter with a helmet?” His response was, “We sell helmets.” 😒 Do better man.
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Found a used bike for my 7yo son and the customer service was excellent and very helpful
I appreciated that Brian installed the product I bought and got it working! They are always helpful and professional.
Service is second to none. Brian had assembled a great, hardworking and knowledgeable employees.
Knowledgeable staff that is not afraid to think out of the box when it comes to parts, repairs & tools!
Appreciate that !!
Great place and great service. Matt and Trey are the best.
Honest, professional, and respectful highly recommend
More so the communication I received as a new aspiring triathlete on the different bikes and the bike I brought to the shop to get service.
The folks at Outspokin in Irmo are always so friendly. I feel like I always get the help I need.
The staff was polite and professional.
Very helpful staff, great service.
The woman who helped me choose a bike for my son was incredibly knowledgeable, kind, and friendly. She treated me like an old friend, and I felt a strong connection—we could have easily hung out as families! When we picked up the bike, a tall man with an eye patch exhibited a stoic demeanor but was equally cool. I also felt like I was talking to an old friend. You have a fantastic staff!
Knowledgeable and friendly sales person who was very helpful to me and my wife.
Esteban was thoughtful and patient. Helped us find the right bike for two very different young riders.
Very nice people. And definitely sell good products
Friendly and helpful staff who worked with me to find exactly what I was looking for. Thank you!