Customer Testimonials
Buy a bike and get lifetime adjustments and minor tune-ups is great!
Great product and sales group. Great service team. My drive is long, but well worth it imo.
Great service and product selection.
Simply good people to deal with and very knowledgeable about there product line and the cycling industry as a whole .
Great service and advice!
very helpful team and reasonable prices to maintain bikes
Knowledgeable friendly survive
Martin Maxey was a great salesman. I didn't have to wait. He was knowledgeable & listened. This was my first bike/Trek purchase since 1995. He didn't make me feel intimidated by walking in clueless. He treated me like a person.
You had what we were looking for and offer maintenance service with our purchase of enikes. Everyone was helpful and friendly.
I like the friendly atmosphere and professionalism of the staff, who always take the time to examine my bicycle and resolve the issue. I think of Outspoken as my neighborhood bicycle shop, and it is always my first choice for parts and service.
Always very helpful.
Matt in service very personable. Everyone else very friendly.
Easy to deal with
Great friendly service. Free tuneups with purchase.
Extremely friendly, helpful and professional staff.
Friendliness,knowledgeable, timeliness, and service!
My bike came back to me in tip top condition and they did the work for much less than I had anticipated. They didn't try to sell me parts I didn't need even when I asked about it!
Welcoming staff who alerts offer honest assessment. Pricing is reasonable and service is always quick
The mechanics (Chuck this time) are great! They don't talk down to you, and are knowledgeable! My favorite and only bike shop! Thank you!
Friendly and helpful staff who worked with me to find exactly what I was looking for. Thank you!
Outstanding inventory and professional service that is the epitome of the cycling retail experience in the Midlands.
The knowledgeable staff!! Just a great experience.
Everyone i talked to was warm and friendly. They seem to go out of their way to see that you are greeted and taken care of quickly. Wonderful customer service!
Matt was clear in explaining what was going to happen with my bike repair, provided a thorough estimate and held true to that explanation. Pleased with my experience. I’ll be back for future work!
Top customer service!
Amazing service!
Y'all kept in touch and Esteban is great at what he does
Outspokin’s line of bikes and gear are exceptional. But what really sets them apart are the staff. They are really kind and enthusiastic and work hard to understand the customer and recommend exactly the right bikes for the use. I buy a bike once a decade (am now turning 50, so this is my fifth), and I really look forward to getting back to the Outspokin team for gear and service and advice in the meantime!
Irmo staff is friendly and knowledgeable
Products are absolutely everything we wanted to make our ride more comfortable for us. And the staff went above and beyond for us and we really appreciate that.

Your warm and helpful assistance are great. No rushing and pressing to make a sale.