Customer Testimonials
Courteous and knowledgeable staff!
Customer service is excellent. If you are in the market for a bicycle, look no further than Outspokin. Proper fit is key. The professionals at Outspokin will help you select a bicycle that fits your budget, your body and your style of riding. Ride safely, and with confidence in the city, country, on trails, or on gravel, on a bike that works for you. Bicycles have come a long way in the last thirty years. There are many options, and assisting you in selecting the right bicycle for you, is what they do best. Outspokin takes care of their customers and they value your business.
Outspokin knows that if your bicycle is assembled correctly, fits property, looks good and is fun to ride, that you will be a repeat customer.
Lisa Smarr
Customer since 1983
They have great products and there service was amazing and everyone was so nice
Always friendly knowledgeable service! Repeat customer
Thank you for quickly repairing my bike tire!!
Good variety and helpful staff!
Great product choices & services, and a friendly, patient and knowledgeable staff……..thanks so much and God bless! Randy Derrick
Good servive & friendly people
Folks there are super helpful. The service was fast and very good.
Friendly knowledgeable staff
Tremendous variety of bikes & equipment along with a friendly, knowledgeable staff will keep me coming back again
Great job by the team!!
Came in with a broken spoke.. Left 20 minutes later ready to ride.
Everything! Efficient, knowledgeable, & always willing to help. Everyone that I know , is aware that I only go to Outspokin for all of my cycling needs. I always feel confident about my repairs & equipment.
Jenny Scott
Staff were helpful and gave me assistance on the spot.
Staff was super helpful, polite, and willing to go the extra mile to help the customer
The people were the main thing that made us buy from Outspoken!!! Customer service was great and all the people helping were very knowledgeable. I haven’t bought a bike in about 15 years and they all helped me chose the right one for me and my lifestyle. Their products were great and had just what I was looking for including the paint scheme. I couldn’t be happier with my choice and I would recommend Outspoken to everyone looking for a great bike and awesome service. Thank you again.
Professional and knowledgeable staff.
Great!
We've been happy with purchases and repairs/maintenance.
Incredible service, friendly employees, fair pricing. I wouldn't go anywhere else.
I really appreciate both stores working together to get me hooked up with the bike I really wanted. The coaching and education throughout the selection process was awesome. Sure appreciate having a quality bike shop in the neighborhood!
Great customer service!! Thank you
Outspokin Bicycles has such friendly and attentive staff. I enjoy the ability to exchange products with ease in between locations of downtown and Irmo.
The folks who work in the Service Department are knowledgeable and professional, my cycle is in working order.
I called the store about my bike tubes, one flat, and tires. Mike said bring it in and will fix while I wait. Took 25 minutes to do new tubes and better grade tires on bike. Super pleasant and accommodating as I had a 40 minute drive to store. Would recommend the store to anybody. Great merchandise and service.
A bicycle shop with friendly staff and a willingness to help find what you need if not immediately in stock.
All I got was a wheel but it’s a good wheel, thanks guys I’ll be back when I wear out the next part
Your service and staff.
Great customer service. He was very knowledgable