Customer Testimonials
I came in expecting to drop off my bike and they took care of me immediately!
We were helped by an employee who resolved our problem readily. He was kind enough to offer to give us (used) handle plugs but figured out our problem so we could use the ones we had already purchased. He did not charge us.
Staff is very friendly.
Great customer service and the entire staff was so friendly! I’ll certainly be back.
Service is fantastic!!
They are great
The service staff are very helpful, even when buying small parts for a 9 year old bike. They also found a good replacement for my crankset and provided a very reasonable price estimate for the labor and parts.
The staff is always courteous, friendly, knowledgeable and responsive to my needs. And the products are top notch.
Staff was friendly. Store looked great. Fair price.
Friendly prompt service, and helpful reps.
Personnel are friendly and helpful.
Helpful staff and good product selection
Great staff. So helpful and well informed
I have never had a bad experience at Outspoken Irmo. Prior to purchasing a bike from Outspoken I had all my service done here and they have always been great and awesome to work with.
Both my purchase and service experiences were good.
Super helpful staff.
super nice and very knowledgeable !
honest and expert advice led me to purchase a much better bike ,then what I had in mind .staff was very helpful and knowledgeable with the product they sell.
Best customer service I’ve had in a while.
Great customer service, great prices.
Every time I’ve had an interaction with Outspokin, it has been nothing short of awesome. Great people and bikes!!
Honest answers and fair prices.
Very friendly and professional. Fast turnaround on the repair of my broken bike.
The staff was nice, very knowledgeable, and super helpful. They understood why and what I needed. They introduced me to a high quality bike and accessories.
Your service is good, and your price’s are fair.
Very warm and professional atmosphere. Technicians are extremely knowledgeable at their craft
It was a great experience and friendly staff.
Top of the line equipment with expert trained staff.
Had a specific product in stock I have been searching for.
Very friendly and helpful service.
Drove 4.5 hours to visit the shop.

Quality and experience