Customer Testimonials
Neighborhood bike shop with an extremely steady repair staff who knows and cares about everyone, really couldn't ask for more!
Great staff
Great crew, always make our visits so seamless!
My bike fitting was fast and affective. Brian was extremely knowledgeable and helpful.
Used bike options were great!
Had a good experience. All the guys were very professional and went above and beyond to make sure I had everything I needed.
Great Bike Shop. Always helpful, informative, and personable.
Friendly staff and reliable service
The staff is always knowledgeable and friendly. 9 out of 10 times, Outspokin is the only cycle shop in the area that always has what I need in stock and ready to go.
I recently fully disassembled and repainted a BMX bike. Since the bike was for a 6 year old racer, I wanted to make sure everything was assembled and adjusted properly for performance and safety. The service department was very helpful with guidance on the painting and got the bike in quickly and turned it around even quicker. I was very impressed and appreciative of the level and speed of service! They are very knowledgeable and great to work with. I will definitely be returning for all of our future bike needs.
Matt was very good to deal with, he highlighted the options on the bike that would meet the needs I was looking for. Outspokin has always been a great place when I’ve been in the store.
I found the bike that was right for me! I took it in for the first service. I didn't even know you can make a bike ride better after a first service but they did. Great customer service!
Great people
Mr Mike is the best! The shop staff are knowledgeable and helpful. We have purchased two great quality bikes so far and I am sure we will be back for another.
Thank you!
The staff is the best. I'm always treated like I'm their best customer no matter how big or small my needs are.
People who work there
My wife and I enjoyed the time that was spent on making sure that we were properly fitted to our bikes and was not just rushed right out the store. They made sure that were informed about all aspects of the bikes
The staff were nice and knowledgeable. The work was done in a timely manner
mostly it's the friendly, knowledgeable staff
Have been there twice. Excellent service.
I am very happy about products and services.
Very polite and reached out about bikes. Provided immense information and were very attention driven
To get brake serviced.
Jason in service thoroughly inspected by Bike make sure the brakes were working properly for my ride up in Dupont North Carolina this weekend. I feel very confident with the work he did. I would recommend then for any service for your next ride.
Great people and quality products
Great Staff, excellent service, Martin went out of his way to help us decide on a bike purchases and communicated effectively and consistently. Great experience all around!
I really appreciate the quality of your choice of products and the welcoming, easygoing nature of the staff in your service department. Every interaction feels friendly, professional, and genuinely helpful, which makes all the difference when building a trusting and lasting relationship.
I appreciate the quality products and service.
I've been to the service department 3 times, and all 3 were great experiences. They were quick about fixing it and did a great job. It's made me a loyal customer
Friendly and straightforward.
Great staff. Very knowledgeable and always ready to help. I’m a customer for life.