Customer Testimonials
Best shop in Columbia
Very helpful store associates
Great! Great communicator ease of mind!
You sell good products & provide great services, but the best part of OSB is the people. Having a talk with Jayson, Connor, and Martin feels like home.
Thanks! Friendly staff.
Great team or knowledgeable people who love cycling as much as we do.
Bought a bike in 2020 and took it in for service recently. Professional and very knowledgeable folks.
I love my bike and the service is always the best If its a problem I am always notified before they do the work Never have to wait a long period of time to get it back
Staff was very attentive and completed transaction quickly and efficiently.
Chuck and his team are awesome! Always informative and service is reliable and timely. Thanks for everything you do for the cycling community in Columbia!
Nykol W
The staff was very helpful and professional
I was very pleased with their quick turnaround on my tire repair.
Appreciate the great service and attention to detail. Anticipated requirements and addressed key concerns. Provided updates on any issues that needed to be fixed.
You provide top of the line bikes + accessories plus super friendly and helpful staff to help with service.
I know my bike and can figure out what piece to order even if that piece is discontinued.
It is always a pleasure to take my bicycles for service. The staff is friendly and efficient.
Easy to talk about bikes, tried out several models, great service check and great lifetime checks.
I appreciate the customer service that I received at Outspokin Bicycles. They walked me through the different bikes I could purchase within my budget. I made a decision and they set me up in a bike fitting. I am now riding and could bit be happier.
I like reliability. Outspokin has always been reliable.
Excellent selection of bicycles. The customer service is beyond outstanding!! Very knowledgeable and helpful! Mike’s patience while my wife was trying to decide which bike she wanted was the best example of kindness and understanding!! She loves her new bike!!!
Excellent local bike shop! Staff is very polite and helpful and Daisy is the best shop dog ever; I'll be coming here regularly for my bicycle purchases
I like how friendly everyone is at the shop.
The work was clearly explained what was done for my service and then the labor was emailed to me for my records immediately.
First e-bike purchase and Outspokin Bicycles made it smooth and easy. Help was offered when I walked in and after purchase I was shown how to work everything on my e-bike. Very good service.
We have gotten great service over the years. At this point we have almost completely rebuilt our 30 year bikes, but they are still rolling. Bck in the days whe I bike commuted I could even stop in on my roll home to get a spoke tightened.
They sell great products, and the staff are all very helpful and knowledeable.
Brought my older bike in for a refurb. It’s like new! First class service!
excellent customer service
Service was excellent and the bike mechanic was very generous and knowledgeable
Good service and very supportive to any needs.
Very knowledgeable, friendly and helpful staff