Customer Testimonials
Outspokin was probably the best experience I’ve ever had in the selection and equipping of a mountain bike. Martin listened and helped me decide which bike based on my interests and size. Next, he educated me on how to use the bike in different scenarios. Martin also fitted me for a new helmet and a couple of needed accessories. The bike rides smoothly for me because he made adjustments to the bike specific to me prior to leaving the store. The best part is Outspokin includes annual bike tune-ups for life. This will definitely be my go to place for service and accessories.
Everyone was super kind and helpful. I brought in an older bike thinking I might fix it up. They were honest about how much it would be and whether or not it was worth it given the age and now modest intrinsic value of the bike. I appreciate that they were not pushy. I’d definitely recommend anyone to go there. They know what they’re doing and, even more important, they’re good people.
Friendly staff and they did a great job on my father in law’s bike.
Very professional and knowledgeable staff!
We have lost track on how many bikes we have purchased from the Irmo location. Grandsons (2), son-in-law, daughter, and the biggest kid of all, me. The sales and repair staff have always been courteous, knowledgeable and welling to help, Matt has been especially helpful in heling e choose my first e-bike on our lates visit.
You guys were so helpful!! Especially for someone like me who doesn't know much about bikes! Thank you!
Great experience purchasing my bike.
Everyone was friendly and knowledgeable.
Great service and prices. Very helpful.
Great service by OS team! They have certainly earned our business. Thank you.
They have great techs and fast service.
This is by far the nicest bike I've ever owned! The ride is so comfortable and smooth not to mention the stylish frame. I could not be happier with my choice. Not to mention the young lady was very knowledgeable and helpful in making my decision.
I bought my 2007 Specialized Roubaix from Outspoken Bikes almost 20 years ago. I was thrilled to get it home. After many years of enjoyable rides, I finally lost the desire to ride and left my bike to gather dust in the garage. After I retired I decided to get back on the road. The guys at outspoken were so helpful replacing a few worn out parts: replacing tires, trueing up the wheels and making sure that the gears and the brakes work right. When I took the bike home it felt like I had traveled bake in time. My old bike felt just like it did when I took it home the first time. Thanks to all who helped to get my old bike back on the road!
Wirj, well done. First class. Knowledgeable.
Thanks for the fast turnaround on changing tire and tune up!
Clear communication with repair team, repair work performed competently
Entire staff on Devine St. are friendly and professional. I would like to thank, particularly, James for working on the two bikes I have.
Friendly service department, quick turnaround
Quality service. Friendly and knowledgeable staff. Free yearly tune ups, too!
Great service and good price.
Love my Trek Navigator purchased from Outspokin. Always great service as well with my tune-ups. Looking forward to many more miles. Thank you!
Awesome bide shop and service center!!
The best around…
Great products
Knowledgeable staff
Great service
Didn’t have the size shoe I needed. Two days later they had the next two sizes.
Great service.
Friendly, knowledgeable, and communicative.
I came in to use a gift card to purchase a new MTB cassette. Was warmly greeted by staff and immediately helped. You had an upgrade to the cassette I wanted in stock, so I bought that! Never have an issue with purchasing anything at this location.
Excellent service department and friendly staff! My Litespeed bike was making different clicking noises when I was riding. After taking it to the Irmo Outspokin store for diagnosis and repairs, it is now whisper quiet when I am riding and seems to ride better than new. I was also very pleased at how quickly I was able to get my bike back, so I did not miss many days of riding. Thanks for the great service!!!
You sell top-of-the-line products. The staff is friendly, helpful, knowledgeable and highly skilled. .
Very reliable and outstanding service
The young lady who sold me my new (used) be-bike was very helpful! I appreciate her time and patience as she got me the best deal!