Customer Testimonials
Maintenance team was great! Had a small service issue with my bike and I was in and out in no time.
Great experience at Outspokin! Max and Brian were both extremely knowledgeable, friendly, and took the time to make sure I found the right bike. Max was great during the test rides, and Brian did an excellent job getting me fitted. Never felt rushed or pressured. Highly recommend them!
The guys at Outspoken are wonderful. They take time to answer questions and help guide you with your purchases.
Very helpful staff
Quality diagnostics and service
Brian, the owner, is hands down the best bike shop owner in the state.
Brian did a wonderful job with my bike fit- all questions were answered and am pleased with the results after my ride this morning.
Always friendly service!
James and his team were terrific! They fixed both of our bikes ! We were very pleased with there care of our bikes -and the repairs we needed are done and working perfectly!
I've shopped in the area before
Great customer service
Satisfied customer for 29 years.
James is the best. His hair is glorious.
Brian, the owner, is totally committed to customer satisfaction. His knowledge of the cycling industry and cycling products is unique. He also seems very transparent and honest regarding his opinions on brands in the industry that his shop does not sell. I highly recommend Outspokin for any rider at any level or genre.
Helpful sales and service folks
James and Mike in the Irmo store are TOP NOTCH. Always helpful and informative. I'd never buy or service a bike ANYWHERE else!
Great service, they stand by their warranty on their service work. Always a pleasure to do business with OSB!
Friendly, professional, honest and a place with people I trust. We also enjoy their bike rides on Thursdays.
Great overall product selection and service! I bought my Kink bike 2-3 years ago and brought it back to service it once I moved back from Jersey. The staff did what was required and communicated when any greater issues existed.
The team at Outspokin are very helpful.
Everyone at Outspokin is always great and able to help out with anything I need for my bike!!
Always had great service here!
Excellent attention to customer needs and questions.
You work with people to make their dreams come true!
Great service and a knowledgeable staff.
The staff are very friendly and knowledgeable about their products. They take the time to make sure the bike you are looking at is set up and adjusted for you, even when you are test riding a bike. After the purchase, Brian, the store owner, personally went through every critical peace of equipment with a torque wrench to be sure the bike was ready to go. Yes, I would definitely recommend this bike store to everyone!
Friendly people. Got my bike repaired quickly.
Outstanding service and technical expertise! I would recommend this bike shop to anyone!
We came in to look at a 20-inch bike for our grandson. We were very pleased with the service.
We feel bad that we do not remember the young man's name who helped our grandson pick out the appropriate bike. He took his time giving him guidance and safety instructions. He is very pleased with the bike, and we are excited to start taking him on some rails to trails bike rides.
We look forward to coming back as we want to encourage our other grandchildren to get outdoors with us :)
Thank you,
Paul & Debbie Covington
Everything from extensive quality product inventory to technical expertise.