Customer Testimonials
Always found the service and experience to be excellent at this bicyclw shop. I bought a Townie E Bike and just love it.
They did a great job
Brian's Outpokin' is best for you!
Friendly and professional employees!
Great service at a fair price work completed in a timely manner!
The staff is great. They take care of the novice without treating us like a lesser class of people. They explain everything so I can understand what they are doing. I highly recommend Outspokin bikes
No down time, so I can get back riding again. Perfect!
Brian knows his customers and always advises what the needs really are. His personal service is second to none.
OSB combination pf technical expertise and personalized service is unmatched
Customer service was great.
Chris was very friendly and helpful!
Staff is friendly, familiar, knowledgeable, and helpful.
Great experience with the service department. Always super helpful.
Great customer service! The staff is knowledgeable and helpful. I like the text alerts letting you know when your item is ready.
Knowledgeable and accommodating
High quality
Great service and friendly staff make shopping at Outspokin a pleasant experience.
Brian did the bike fit for me- he made some great changes to my existing tri bike fit to prevent injury and optimize power. It felt really great and I can’t wait to race in this bike now!
Timeliness and friendliness
Always a good experience
Customer service
Staff was very helpful in assisting us with choosing a new bike for my daughter.
Staff was great. Extremely knowlegeful and helpful.
Fantastic staff and very helpful
This my second TREK bicycle from Outspoken and I expect nothing but the best. I do have one question, however. The bike came with a generic manual. Is there a more model-specific manual for my Verve 2 LT Gen 5? Please let me know. Thanks
I wanted to replace an old mountain bike and the guys at the shop did not pressure me to go outside of my budget. I purchased a Trek Marlin 4 which is the least expensive of the Treks in this line. It was just what I needed. I stopped by several times before making a decision and the staff at Outspokin’ was friendly and helpful each time. The Lifetime Tune Ups was a definite plus.
The person who helped me was tremendous. I wish I got his name, but he was a great guy, very helpful installing my pedals.
Dropped by OSB for an appointment for new tires and tubes. I didn’t have my bike with me and explained I was biking wednesday and would like to drop the bike off thursday morning. At 10:00 am thursday morning l
had dropped my bike off and went to breakfast. Before finishing breakfast I received a call from Outspoken stating my bike was ready. Excellent service, by the way got in a good ride friday on new tires around the Fort.
When seeking important information about cycling, especially sizing bikes for kids, go to OSB. From owner to salesperson, the information is accurate, professional and honest.
The personalized and local service.

Went in on a spur of the Moment. Ended up buying a consignment bike. Trek dual sport. Staff. Was very helpful. Looking forward to another visit when the time comes