Customer Testimonials
I came in to use a gift card to purchase a new MTB cassette. Was warmly greeted by staff and immediately helped. You had an upgrade to the cassette I wanted in stock, so I bought that! Never have an issue with purchasing anything at this location.
Excellent service department and friendly staff! My Litespeed bike was making different clicking noises when I was riding. After taking it to the Irmo Outspokin store for diagnosis and repairs, it is now whisper quiet when I am riding and seems to ride better than new. I was also very pleased at how quickly I was able to get my bike back, so I did not miss many days of riding. Thanks for the great service!!!
You sell top-of-the-line products. The staff is friendly, helpful, knowledgeable and highly skilled. .
Very reliable and outstanding service
Super great bikes. Super good people at OutSpoken.... thanks Matt & Mike!!
Staff is extremely knowledgeable and the process of buying, maintaining, and repairing your bike is clear and cost-effective. They seem to handle the professional bikers very well, but at the same time help the amateur at every step in the process!
In two words, Matt and Brian
Needed a tube replaced and was done in 10 minutes and very reasonably priced. Great service
Your great sale on helmets, and informative and helpful customer service.
ThI service and clear explanation of what the issues were with my bikes and the cost were very reasonable
Great customer service and communication. Easy and professional to work with.
Always great service!
Knowledgeable and helpful staff
Knowledgeable staff
Excellent friendly service and capable employees
Top of the line products and customer service
They always have the products I’m looking for. I’m considering buying an electric bike and they are always very knowledgeable.
Quality bicycles and knowledgeable service
Convenient and attentive!
Great shop! Always friendly and helpful staff, well stocked and quick turnaround on repairs. Best shop in Columbia!
Services was awesome the product I got I love it. It fits my in bike holder perfectly.
I shop the Irmo location of Outspokin Bicycles. Very helpful staff when shopping for a new bike or biking gear for a long bike trip. The service department also does a great job. Appreciate Irmo location given it's proximity to Chapin, Prosperity, Newberry and the surrounding areas.
I think they provide the best e-bike service in the area. I was well taken care of both times I visited for service. They provided an estimate and completed service on time.
Great and friendly service.
I have purchased road bikes, car tail bicycles transport racks of very good quality and friendly experience.
The service at the Irmo store have always being excellent. Cannot say the same for the service fellow at the Devine st. store. So I seldom visit the Devine st store. Perhaps the service load is much bigger at Devine. Although I noticed that Irmo store service have become much busier but always super nice.
Customer service
Love you all
I bought my trail bike from Outspokin in Irmo about four years ago. They have always serviced and repaired it since then because they provide excellent service at reasonable prices. If you need a bicycle, service or repair, try them and you will not be disappointed!!!
I very much appreciate the next level customer service I experience at Outspokin.
Friendly, knowledgeable, and communicative.