Customer Testimonials
The staff did an amazing job assembling my 2023 GT Pro Perfomer. Would definitely use them again. They were courteous and o-time with the build.
Knowledgeable staff, good selection
I have purchased a e bike. And I like the product and you guys give great service.
Very good customer service! I got my son’s tire fixed and the service was fast and professional
Very good, responsive, and personal customer service. Good phone tree menu, so is easy to connect with right department at right store. Always dependable service on my bikes. Thanks!
Great products. Dependable mechanics.
The team at Outspokin is knowledgeable, patient with questions, and customer focused.
Everything well done.
Very friendly. Very knowledgeable.
Friendy, knowledgeable service. No pressure.
I like their efficiency in getting my bicycle repaired.
Outstanding service to the bike. Very Friendly staff.
Your mantainance dept. has always been very efficient in the quality of work they put out as well as a timely manner. The service is better than good.
Prompt, friendly, and knowledgeable.
Store personnel was very friendly and very helpful in finding me the right helmet.
Always awesome with Matt, Mike, Jim, Phil and Laura
Love you guys!
Very knowledgable,good people.
Salesman and service department personnel are extremely nice and helpful.
Fantastic people working in this store, both in sales and in the repair shop. I wouldn't go anywhere else~
Knowledgeable staff, courteous
Exemplary Customer Service.
The staff is top notch. All staff we talked with seem know about our tandem electric bike. We had a lot of issues with the bike and had not been ridden in over two years. A lot of items had to be relaced and others fixed and cleaned. Shop had it about a week and when we looked at it to pick up the tandem, it looked almost brand new. The shop has TWO LOCATIONS. We were at the Devine location.
Bike issues? Need a new ride? Maybe electric? Outspokin is your one stop shop. Look no further. This is you new bike store!!!
Chris & Vanessa
I purchased a bike a week ago. I was greeted as soon as I walked in and helped all the way through my purchase. All staff are very knowledgeable and customer friendly. I would highly recommend visiting here for your future purchases and/or repair
Mike was very knowledgeable and patient.
I am now on my 6th bike in the last 3 years. From sales to service the people at Outspokin are top notch!! More than capable of answering any questions we might have and their patients in getting the bikes properly set up for me and my kiddos was great. They have made sure everything is proper each time we leave. We will be buying many more Bikes in the future I am certain.
Great customer service. Kind, and thoughtful.
Very nice and professional!
I have been trying to access my trek account to track my new bike but i forgot my password so i click the box that says forgot password and it says it will email me a link to get a new password. a message pops up twice every time i have gone through this process and says an email has been sent but their is never an email anywhere in my email choices. my email address is Email address removed
I recently bought a bike for my 7 year old. The employee was so polite, knowledgeable, patient, and helpful. The bike was a little big for her so that she could grow into it and he helped adjust the equipment that could be adjusted to fit her better. He helped us pick out the perfect accessories and placed them on the bike. He communicated with my 7 year old so well - she even mentioned how nice he was as we were leaving. I forgot his name but I know he has a dog named Casper :)
- Kathryn Cavanaugh