Customer Testimonials
Knowledgeable and friendly staff. New to the mountain biking thing and they didn’t treat me like a moron.
Service was excellent and fairly priced.
The employees show a genuine interest in helping customers get the proper care for servicing their biking needs. The staff is made up of people who actually are bike riders. They never try to sell me a product just to make the store more money.
I like stopping by the shop, because everyone is always well informed, friendly and helpful. I think of it as my local bike shop and recommend it to all my friends.
Very helpful and knowledgeable about all things bikes! Easy to pop in for products, assistance and did a great job on my bike maintenance. Highly recommend.
Always friends and the staff is very informed on any topic I ask about
Everyone is always helpful and knowledgeable .
I thought that the service and staff were both great. They quoted me an accurate timeline to get my bike tuned up and were able to answer any questions I had knowledgeably and politely. This is a local business worth supporting.
Quality service department!!
Outspokin has the best staff! They are so friendly and helpful!
Friendly and knowledgeable folks!
Staff very knowledgeable and helpful
Everyone was really helpful. Didn't push me too hard but instead provided me all the information I needed to make an informed decision.
Great service. Friendly people. Thank you. You guys replaced a back tire tube and serviced my eBike.
Thanks for the assistance in picking out my bike. Employees and are very knowledgeable and willing to help.
I patronize the Irmo location. I like the staff. They're very informed and helpful. I also like the service team. They're very conscientious and tend to "get it right the first time". There's never any pushback if I have a question or concern about my bicycle. I just purchased a third Trek bike from your Irmo location.
What a great experience! Salesman was awesome, answered all questions and very informative and friendly.
Love the location, love the staff, always knowledgeable and helpful, also love the canine hosts, ☺️🐾
Knowledgeable and helpful staff
Very friendly service! Great job helping me figure out a solution to a problem.
Good attention to detail and great customer service.
Great and quick service on getting our bikes ready to go for our month long trip!
Service was excellent, timely and very courteous.
Everyone is always very courteous and willing to help.
Always gas what I need!
Great shop to have your bicycle repaired. Friendly and knowledgeable staff.
Just a wonderful
Staff that goes out of thier way to help Thanks for being so close that I can walk for service
Professional help to select the proper type and size of bike. Great people to work with on repairs or purchasing a new bike.
Customer service was great!
Laura was extremely helpful in helping me position my saddle so that my bum wasn’t sore any longer! She spent a lot of time outside with us adjusting it and letting me test drive it and adjusting it some more.