Customer Testimonials
Staff in both sales and service are knowledgeable and excellent to deal with. I have great confidence in maintenence and/or repair recommendations and I always enjoy coming into OSB for everything cycling.
Staff is very knowledgeable and gets the work done fast!
Very knowledgeable and friendly.
Was able to make an appointment over the phone since we do not live in the area but did buy our bikes at their shop.
Prompt service with a quick diagnosis on our bike issues. By the end of the day, they were ready and we picked them up the next morning. The work was outstanding and all things were fixed and tuned. The questions about our bikes were answered competently and thoroughly. It is worth the trip to Columbia to get a yearly checkup
Solid crew very helpful
The team at outspok’n bicycles cares about service and value and provides me with a veteran discount. They always treat me right and I appreciate it.
Confidence and trust of expert information guides the choices I make for servicing my bike. Couldn’t ask for more
Reliable, honest
I loved your friendly staff and willingness to show me how to use a piece of new to me fandangled equipment.
Service is excellent
Helpful staff and great services.
Honest feedback and great customer service.
Always have what I need
Very prompt and courteous.
Nice selection of quality bikes and accessories. Employees knowledgeable and friendly.
Very helpful and good to deal with
Appreciate the maintenance check at no extra cost.
Outspokin offers good qood quality products and services.
Great customer service with friendly, knowledgeable employees. Best Bike shop in Columbia and Irmo!
I liked the fact that they were able to service my child’s bike right away. They were extremely helpful and provided advice on what to do and lookout for moving forward to avoid the issue from reoccurring.
Great People and Great Service!
Always appreciative of the shop. They keep my five bikes running smoothly and I tear up a lot of stuff. Thank you Matt, Mike, Phil and Jim.
Your friendly staff. Matt was extremely informative and helpful.
Quick service very helpful and nice. Fair pricing
It seems like the bicycle is sturdy and durable so it will last a long time!
Brian and the entire team there were professional, courteous, and very knowledgeable. Great team!
I love the quality of their service, their products, and their people interaction skills!
JT- repeat customer since 2015
Matt is always very helpful - this time he found me the perfect bike (Trek Emonda) at the downtown store and had it transferred up so I could try it out. Perfect bike for me!
We always receive excellent service from the team at Outspokin. My husband and I have e-bikes that we really enjoy riding and they help us keep them in great working condition. HIGHLY recommend
You guys are always great! Thanks.