Customer Testimonials
The staff is helpful, knowledgeable and willing to assist you with all your questions.
I really like the store and the people. Extremely friendly atmosphere with an awesome vibe
The staff at OSB is excellent! From casual to serious rider, they are eager to make sure you get the right bike! I am very pleased with how my recent bike order was handled.
I love working with Matt and Laura. I’ve been thinking about a new bike for a long time (had never purchased a NEW bike) but not really sold on any of the colors. I came across the perfect color ‘for me’ and while I was in the store Matt and I started talking about it. I showed him a pic and the rest is history.
Matt is attentive and patient.
Laura is wonderful (she adjusted my shoes so many times last spring in preparation for the Alz ride) I honestly lost count 🤣🤣
I sincerely appreciate the team!
Courteous staff. Details on repair bill. Lifetime tuneup.
grat products and helpful staff
Quality products and great staff that know them. They are not only knowledgeable but are friendly and go the extra mile to make sure their customers are taken care of.
Excellentv knowledge base and customee service. Marty is so helpful and encouraging.
First time service. Excellent job. Very pleased
Came in to get a new pump and chain grease. The gentlemen helped me was very friendly and knowledgeable. I definitely recommend Outspokin to all my cycling friends.
Friendly and knowledgeable staff that is helpful. A pretty good inventory of bikes and apparel feom which to chose.
Quality products. Great service!
My flat tire was fixed is record time and I appreciate the customer service.
Great help, pleasure to work with
Professional and courteous personnel.
Excellent service - very knowledgeable
Friendly service, great location and had what I was looking for .
Very friendly knowledgeable service.
Great quality
Always the nicest people working! They know me by name and always do a great job servicing my bike and recommending product as well.
Phenomenal customer service.
Knowledgeable and friendly staff that are always eager to help.
Everyone in Outspoken was very friendly and helpful. They were able to help me, a very beginner, and not make it overwhelming or be condescending. They were so nice. I will definitely return for all of my biking needs.
Great friendly service!!!
Friendly, helpful people working here, who can suggest what to get when you're looking for something and are not sure what would work for you. I'm happy with all the purchases made here, from the bicycle to the helmet.
Service was quick and I felt their price for the work completed was more than fair.
Great service!
Outstanding service! The gentleman who assisted me was so kind and took all the time necessary to fit my two children for their new helmets and pick out the perfect bike for my daughter. Had a wonderful experience. Thank you!
Trek bikes are definitely the best quality out there! I've always purchased Trek bikes (I am originally from Wisconsin), and I've never had a bad experience. Outspokin Bicycles had the best customer service that I've also experienced in a very long time. They were incredibly helpful with finding the right accessories for the bike without being "pushy". They took the time to assist me with an additional bike purchase which was unexpected yet amazing. The owner also greeted himself while we were snooping round the store. I can't recommend Outspokin Bikes enough!
Wonderful service from Laura.