Customer Testimonials
Great product selection paired with a friendly, knowledgeable staff that is genuinely passionate about the products they carry. Nate and Wyatt really know bikes, and their enthusiasm for helping customers shines through in every interaction. They went the extra mile to make sure my son and I were completely happy with our purchase, making the entire experience enjoyable from start to finish. I highly recommend them to anyone looking for quality bikes and exceptional customer service.
Super friendly and so helpful!
Great Customer Service
This team and staff are all great! Such great customer service. I had the pleasure of being helped by David (I think that was his name...tall guy lol like really tall) and he was super helpful. Even though he was super busy with other bikes, he took the time to help me and my family with a tailgate cover for my truck, got my bikes into service and didn't try to upsell me anything. Just all around good dude. Thank you to the team here! We will always come back.
Super friendly people who are very knowledgeable that provide excellent service! They are super considerate and price sensitive! You will always get the best pricing and best service!
Excellent products, service and knowledgeable staff.
The service is really good and very helpful
I've been going to Jax for over 20 years for all of our bicycle needs. I took my daughters bike over this year, 3 days before the 4th of July to have the gear system replaced. They got it done It 24 hours! Thank you to Jesse and Misty for executing so quickly so my daughter can ride for all the 4th festivities... You rock! Thank you
The repairs were done efficiently and a quick turnaround.
Very nice sales woman who helped me decide on what bike I wanted to purchase. The bike is incredible!!! Thank you very much!
Rob McNinch
Quick friendly service 😃
Very through and complete job. Elderly biker and safety is important. They checked everything out for a tire change. Great job. Thank you!
When your bike is down and you need it repaired you are looking to get it back quickly and working great. That's exactly what the team at Jax did for me. Initially they had to order a part which was going to take a few days, yet the mechanic got my bike to the point where it worked well enough for me to complete my weekend long ride. Then when the part came in I had my bike back less than 24 hours from dropping it off. This is where I'll be taking my bike from now on and I can't say enough great things about my experience
Good communication, prompt repair
Staff and service is outstanding 👌🤗
Reliable, quality products and people.
Product line and sales service
I really enjoyed my experience at Jax. The staff was friendly and efficient. They examined my bike and let me know what it needed, and it was ready to pick up when they said it would be. They did a great job! I will definitely return.
Service department is great and love the care / concern shown
Great service every time I go there. Knowledgeable mechanics & great prices!
Good price, great service.
Good supply of products
Employees knowledgeable and helpful
Very friendly and helpful staff. Robert was informative and, more importantly, not pushy when it came to buying a bike.
Very friendly staff. Nice clean store.
Great customer service and good selection to choose from, I go there for Bike parts whenever I need them!
Great service
I like that the staff is so nice and attentive. They all seem to take pride in providing service to their customers. Missy and John were so nice when I brought my grandson’s bike in for repair.
Well done!!!
They work very well
Excellent products and the staff is professional, knowledgeable, customer focused and friendly
Service is great. Misty and Sebastian were awesome. Mark up on the dropper post was impressively large