Customer Testimonials
Jaxx Irvine is always the best, super friendly and professional. I keep coming back!
Bought my daughters first bike, they were the only store to have a pink bike with training wheels. 12 other stores didn't
I find the products to be very high-quality, but the service is to the star is good. The employees are truly caring people and intelligent. I called them the Bike doctors because they don’t just take care of my bike, but they also take care of my day. Wonderful, wonderful people.
so amazingly helpful. answered my questions on the phone, squeezed me in, took a lot of time to help me and fix my bike with great care and then gave me the best deal in town. Also, my child has a cheap target bike but i was able to gather detail about the great quality and beautiful bikes assembled at Jax to change and that the current one is too small. the expertise, the really caring service, and it being the home of all things bike, and the flat pack is a great help. i have had the wheels on my bob stroller maintained for 8 years on that 60$.
Braxton and his team are the best. Knowledgeable, helpful and transparent. I had a big bike build and they crushed it. Highly recommended
Tailored to customers service. Able to ride before buying.
Quality products and helpful staff
Good quality bikes and great customer service.
Great Service the guys are the shop are honest and helpful.
David was very knowledgeable and helpful. Great customer service and informative
I bought a bike basket on sale and got my gears fixed. The staff was extremely friendly and even put the basket on my bike. Didn’t ask them to do it, they brought it upon themselves. Probably because I looked really tired since I had to walk my bike a few miles haha. Great
Very professional 💪🏻and friendly personnel. Thank you Guys for taking good care of my precious Marlin 🥰
Friendly, professional, and knowledgeable staff! I recently brought in my 951 Intense mountain bike for a Peak Performance service. Tech was great and explained all the work to be performed. Great service! Thank you.
Everybody was very nice and knowledgeable
Friendly and helpful staff. They stayed past closing hours to assist me. Everything was smooth. I had many maintenance related questions and the staff patiently answered them. They helped me load the bike on the truck too. Great experience!
Staff was knowledgeable, friendly and kept me informed along the whole process.
This shop has been nothing but amazing every time I go in. They always make sure I get exactly what I need, whether it's parts, advice, or just help figuring out an issue with my bike. They take the time to explain things, they never rush me, and they genuinely look out for me as a customer.
It’s rare to find a place that’s this consistent and trustworthy. I always leave feeling taken care of, and that’s why I keep coming back. If you want a bike shop that really has your back, this is the one.
Good
The service we received was top quality
We didn’t feel the bike was checked out 100%. My son felt like there are stiill some issues. I am happy that at least some effort was provided.
I purchased my beach cruiser from Jax over 20 years ago. I brought it in for a maintenance check for the first time. Staff was knowledgeable, figured out and corrected a noise my back tire was making against a part. I was very pleased with the service!!
Wyatt was awesome.
Joe was very helpful and courteous. I needed new tires and tubes and he took care of it super promptly. I rode my bike the next day and it was perfect!
Jesse was top notch, he provided information, options and a schedule. Good work and new tires/rims are awesome.
I shipped my bike from their store and they were very attentive and followed up with me and did a very efficient job. I would highly recommend them.
Everyone I came into contact with was super friendly and supportive.
The cost for my service was reasonable and very timely.
Great shop!
Service center was very friendly and helpful. Helped me get exactly the tool I needed to fix my bike.
Serivce is very professional.
Serivce times are quick.
Efficient, helpful, friendly!
I like how excellent the service was