Customer Testimonials
Service techs evaluate the bike on the spot and only charge for what is needed. Honest, quick and excellent service with a smile.
Absolute, best customer service!
Great selection. Friendly service!
Quick and efficient.
Anders was awesome. The mechanic in the back was great as well.
Great team of knowledgeable professionals
Very nice experience working with the team at Jax’s. Very helpful and provided excellent service.
Can always count on Jack’s to take care of my bike! Thank you!
The gentleman are awesome at their job and they are efficient because they finished faster than their estimated time.
Customer service was great and I love that did not try to upsell on something that the bike I brought in did not need. I truly appreciate that and will let people know who may be in need of a bike to head to the store.
Friendly staff and knowledgeable!
Did a great job reconditioning my Trek mountain bike at a reasonable price
Competent, honest and friendly crew!
I took my 9.6 ProCaliber in for a bearing noise, they replaced the bottom bracket, but when I rode it the noise was still there (Carbon Fibre bikes can be difficult to troubleshoot). They prioritized the follow up repair, cleaned & lubed the hub assembly, and had it ready the next day. Fix successful - good job guys!
Caring and knowledgeable
No i meant to say that i had great service.
I been telling people to come here for their bicycles needs
Everyone is very kind
Your employees. Also the flatpak
Great service, knowledgeable, and reliable. Very good products with lots of choices and reasonably well priced.
GREAT CUSTOMER SERVICE ! VERY HAPPY WITH MY BIKE TUNE UP, AND YOU DID AN AWESOME JOB FOR SURE.
THANK YOU AGAIN.
Great customer service. Friendly, helpful and services on time.
Service so fast
Convenient, good, quick service
Braxton runs a great Center. Always top advice for my cycling needs, great service, at a fair price.
David was so helpful and informative. He was not pushy at all and really made me feel valued.
Everyone was so professional. They listened to my request to have my bike packaged for airline shipping. The price was reasonable and once I received my bike within a matter a few days I was pleased. It’s enough for me to handle because of all of the handles the box has.
Thank you for your service.
Service is fast and people are so nice
Fast and friendly service
Very attentive to customer needs. Knowledgeable. Great overall customer service.
The service department was an easy experience due to Jesse and the whole Team answering my maintenance options, offering corrective action, as well as completing the service my bike needed so I could enjoy riding this weekend.
This store is convenient, laid out really nice and convenient, clean and everyone is professional.
Thank you for getting my road bike service done on time, keep up the great work!