Customer Testimonials
The friendly staff offered to teach my son how to change his tire tube.
Your customer service was wonderful. The person who helped me did what he said he was going to do--he had the bike that I wanted brought in from another store. It came the very next day. Delivery was easy. Great product--we got an 18 inch Haro Shredder for our grandson.
Good work on the bike, and really appreciate the time the associate spent with my young daughter who is getting into mountain biking. Very encouraging of her without being pushy on trying to sell her a bike or anything like that.
Fast and friendly
The service is great, the personnel is very knowledgeable about the products they offer, and great advice on what products are best for your needs.
Always a pleasure shopping at Jax.
Wow! Jax service is the best! We bought a bike here recently simply because we wanted to give our business to the bike store that provides such exceptional service. Thank you Don and team!
Both Paul and the bicycle mechanic were very helpful and informative. The helped me get the bike i thought i wanted and accepted the return very gracefully….
Great location and servi
The staff is extremely helpful and friendly! Excellent service with knowledgeable employees!
Jaxs did a fantastic job tuning up my wife’s bicycle. Reasonable price/very prompt service.
Tools the bike in due to rear tire not holding pressure. Service reps were very helpful in resolving the issue. Luckily I had purchased the flat pack!
The staff was very friendly and super helpful
30+ years living in the area - always friendly and knowledgeable . Family run operation and you can tell . They treat their employees right . Not pushy
Staff is very knowledgeable. Fair pricing
First time buying a bike from this location, but I have bought bikes from Jax (Long Beach) before. The staff was very helpful and I was helped with my concern when purchasing another bike.. David (I believe that was his name) was able to help me find the correct bike that falls within my criteria and able to have it delivered, put together, and ready for pickup right before my weekend ride. I am very happy with my purchase and the hepfulness of the team.
Good customer service and great product
The store representative who assisted me was so knowledgeable, Patient, taught me how to change my Tire very professional was a great experience.
I am very satisfied with the service I received on my two electric bikes from JAX Bicycle shop in Yorba Linda. The service was very fast and they went over and above what I asked to be done. I highly recommend them! I had purchased my bikes years ago from them and have been very satisfied with them thru the years.
The service team at the Jax Laguna NIguel Location are extremely helpful and knowledgeable, fast, reliable and fair pricing
Wonderful people with spectacular service!
The service was great and thuro
Good service and communication
Good quality bikes, parts and service.
Great pearl izumi jersey for 1/2 price ,,what’s not to love. Fast delivery and great communication.
Thank you, will be back for more.
Ride safe/ ride often .
Cheers
Brian.
I appreciate the fact that you had what I needed in stock. I understand that the product I needed is not considered common, but I am so thankful you happened to have it. I also appreciate the time you took on answering my questions and showing me other products I am interested in. You all looked so busy in there. So this made me feel appreciated as a customer. I'd like to add that I called in before going and your phone etiquette is admirable. Thanks again for taking your time.
The man who helped me with my bike was absolutely fantastic. He did a terrific job with my wheel set and brakes. He was an amazing mechanic and so nice and friendly.
Don’t come often to service my bike but when I do need a repair or advise on parts and bikes they always take their time to help me. I just wish they have a certified pre-owned bikes
Great customer service. The team really knows what they’re talking about and walks you through every step of the repair.
The variety of equipment and quality
Friendly staff and very knowledgeable