Customer Testimonials
Sales person was very helpful and knowledgeable.
Customer service
Personal attentiveness of the staff is off the charts great! Misty is the best, Terri too, why we keep coming back!
It is my pleasure to give Jax in Long Beach, CA a "shout out!" This is my "go to" bike store and I have recommended them to my family and friends. I am a roadie; and Jax handles my bikes. I appreciate they are riders, too, and answer my questions in a thoughtful and experiential manner. There service is efficient: they do what they say they'll do; and at a cost they quote. If they find something else on the bike that needs attention, they'll let me know and give me the option to address it. Fantastic service. And it is guaranteed.
Great service
ALL THE STAFF MEMBERS
Super!!
The people who work there are great! They were so helpful! The shop has lots of accessories to choose from!
It was great service went in for my son’s bike for first time and easy parking
Joseph, Jeff, and the rest of the team helped me purchase my first bike and shared their knowledge and enthusiasm for the hobby. Gave me great recommendations and installed the accessories I bought immediately. Even helped me exchange something I bought for something that suited my needs better. Great bunch of guys! Military friendly as well.
Very professional.
Friendly staffs. Knowledgeable and Good repair work.
Very nice people waiting on me.
Efficient and friendly. A great combination!
Dave was very helpful and patient in the assembling of our new electric Tricycle. We love it
Robert, walked us thru how it operates and how to enjoy safely and with ease.
Overall a great experiance. Been a customer of JAX since the 70's
Brian and Liz Fairley
Customer Service was outstanding
Nice clean shop. Friendly staff and knowledgeable.
Great products & great service! Awesome all the way around!
Good recommendation, which is suitable to my son. They’re so professional and my son is very satisfied with his new bicycle.
Hi,
I want to specifically recognize JEFF. Thank you JEFF for my first hands on customer service experience at the bike rack and detail discussing with me some of the options available to accomplish my goal in eliminate some of the "drag" that i feel immediately when i stop peddling compared to other similar bikes that coast much further.
Without blabbering on in detail, Jeff was very helpful and informative. I'm very pleased with my seamingly brand new bike by the way it now feels and ride.
Thank you Jeff
The employees are so friendly and helpful! All the Jax shops that I have been to are great! They carry a wide range of products. Never thought I would get an e-bike but, after they suggested I should try one, I was sold! They showed me all kinds of fancy new toys to add to my bike. I love my beats bell,
Great friendly, and efficient, team!
Andrew was very helpful, and our dog friendly my kind of bike shop. It was a great visit.
Quick and precise order, also easy exchange
Great !
Great products and great service!
Great products fair prices and good service
Your Service Department
Thanks, Johnny, for your help!
The person helping us was great and reasonable