Customer Testimonials
Knowledgeable staff that can answer ALL questions your questions. Great assortment of everything you need for riding. I have purchased many bicycles for myself and my family for 30 plus years. Great store
Good Customer Service
Friendly service, excellent products. Very happy with my Trek Domane AL 5.
Knowledgeable employees, quick service.
You guys actually know about bikes. The genuine interest is there.
Jax offers a wide selection of the best bikes. The staff is friendly, knowledgeable, and goes the extra mile to see that customers are matched with a bike that best fits their needs and budget. No high pressure sale pitches!
Misty was very professional and extremely helpful in purchasing a bike for my grandson!
I have been doing business with Jax Bicycle Center for three years now, and I remain extremely satisfied with their professionalism and customer care. I have purchased three bikes from them, and they have handled all the maintenance with consistency and expertise.
Don is truly the best — always polite, attentive to details, and genuinely committed to helping his customers. Whenever possible, he offers a discount or even secures a refund, which shows how much he values long-term relationships.
I highly recommend this vendor. Excellent service, reliable team, and outstanding customer support.
The salesman was very helpful and took his time to make sure that I was happy with the bike while showing me all of the features.
The entire team at Jax Murrieta is amazing. Bought my first real bike there and the service and sales is spectacular.
Quality and selection
The services was perfect 🤓
The staff is really friendly and knowledgeable.
Everyone is always welcoming and friendly!
Close to my house.
Friendly. Staff is helpful. They are also knowledgeable.
I always leave wanting to get more time in the saddle which feels like what should happen at a bike shop.
Great service and products. Misty was awesome !
Jax’s Bikes never lets me down. II took my e-bike to a competing bike shop across the street from Jax to fix repair my hydraulic brakes. They sent me across the street to Jax because they said that they could do it better and faster.
Jax took my bike in right away and said that they would take a look and call me later in the day and give me an idea what would be involved. I received a text message and an email on my phone two hours later saying that the bike was repaired and ready for pick up. They saved my vacation at the beach and we were able to continue with our plans on lengthy bike rides along the beach, and the price was much less than what I was expecting. They were friendly, prompt, efficient, and reasonable with their pricing. I highly recommend the Jax bicycle chain for any needed repair or maintenance on your bikes and if you’re in the market for a new one, I would definitely go there. Their selection was huge and pricing was competitive. Very professional.!
Good availability and good people.
How personal it was, I felt like a friend and not like a customer.
Braxton and his team are awesome. Great service, expertise and always very helpful.
You carry Trek bikes and gear. Your techs, I think their names are Scott and Jeff, are super helpful and they really know what they are talking about.
Lee was great,listening to my current needs and performed quickly my adjustments and changes on my bike with professional attitude!
Leaving the door open for more and establishing a wonderful customer service for me!🙏🚴🏻♂️
Great service and banter with the staff. Bike fixed in a jiffy.
Great customer service. They helped fix my sons bike chain and had him riding out of there with in 20min.
Jax is what I call, the bike doctors family. This is because they actually care for our bike needs but they also care for us. They put their hearts and skills into every customer and bike that enters their doors. I love rolling my baby into Jax and going off to my day, knowing I will be texted when my bike is repaired. I feel Co fident leaving my bike there over night because talking to these employees is like talking to trusted family so I know my bike is safe while being repaired. Repairs are fast and detailed to the letter. Best part is, they always give me a path for the future so I know when to return for tune ups. Everyone get your bikes at Jax and support these talented fun loving folks by using jax for repairs. Let's keep this wonderful bike shop in business forever. Please, try to buy from them and use them for repairs. Their prices are worth it. Their bikes are awesome and their tune ups and repairs are fantastic. My bike is my baby and these guys are the bike doctors of my choice. Proud jax customer. The other day I rolled in with a bad tire. They somehow fit me into their afternoon shift despite me saying "I'll take an über and you can work on my bike at night or whatever if you don't have time today." I was prepared to leave my bike overnight and they still chose to fit me in despite their already crowded schedule Butt they didn't rush my bike. They took their time to restore my baby to glory. That's why I won't go anywhere else. I offer these boys time so I won't overwork them and they still choose to help me fast and skillfully despite me not rushing them. Love you my wonderful jax bike doctors family. Thanks for keeping my baby going. As someone who can't drive, I am in debt to your wonderful work on my baby and I always feel comfortable and welcome coming into your awesome store. I would say best customer service but I feel like we are a community, something way better then customer and employee.
Had what I was looking for and was informed of some cool new products.
Everyone was very helpful and got the job done. I will definitely be coming back.
I got two bliss tire sealant and it worked wonders paid $12 for two bottles of the sealant instead of paying $77 plus $100 for installation on a new tire at a different shop. Jesie is the best.